Eskom invites suitably qualified applicants to apply for their Contact Centre Service Agent Vacancies (X13 Posts). The closing date for applications is the 27th November 2023
POSITION: SERVICE AGENT CONTACT CENTRE X13 (DISTRIBUTION) WESTVILLE
- Department: Contact Centre
- Business Unit: Central East Cluster
- Location: South Africa (Kwa-Zulu Natal)
- Reference Number: WCC1123TS
MINIMUM REQUIREMENTS:
- Relevant 3 years Diploma or Related
- 3 years experience in working with customers and customer relations
KEY RESPONSIBILITIES:
- Handling inbound interactions
- Handling back office activities (Non-Technical Dispatch and Follow-ups)
- Handling Multi-media activities and Outbound (Proactive Customer Interaction) Campaigns
- General Customer interaction and service improvement
- Supports Marketing, Sales and Customer Service Processes
- Vending Prepaid and Easy pay
APPLICATIONS:
APPLY FOR THE ESKOM CONTACT CENTRE SERVICE AGENT VACANCIES HERE
CLOSING DATE: 27 NOVEMBER 2023
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE
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