IT HELPDESK CLERK VACANCY AT THE GAUTENG DEPARTMENT OF HEALTH

The Gauteng Department of Health invites suitably qualified applicants to apply for their IT Helpdesk Clerk Vacancy. The closing date for applications is the 21st December 2023

POSTS: IT HELPDESK CLERK

Reference Number: refs/019460
Package: R202 233.00 to R235 611.00
Directorate: IT Department
Employer: Department of Health
Location: Gauteng College of Nursing (Rahima Moosa Campus)

REQUIREMENTS:

Grade 12 or equivalent qualification, National Diploma in Information Technology.
Minimum of one (1) year IT experience in public sector with Desktop, LAN, and WAN support. A+, N+ Certificate and MCSA or MCSE will be added as advantage.

DUTIES:

Receive calls, make an initial assessment of a fault, and provide first line support.
Follow up on status and feedback to users, resolve all helpdesk issues.
Close calls upon confirmation with users.
Maintain an effective filling system for audit trails and incidents reports.
Provide assistance to users on how to access and utilize local internet and web.
Assist setting up virtual meetings and creating personal folders on outlook.
Assist in the cleaning up and archiving user mailboxes.
Troubleshoot local and network print device problems.
Mapping of network drives.

APPLICATIONS:

Applications must be submitted using the New Z83 application form obtainable here

All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the completed Z83 and the Curriculum Vitae (CV) will result in disqualification.

Applications should be submitted strictly online at the following E-Recruitment portal: http://professionaljobcenter.gpg.gov.za No hand-delivered, faxed or emailed applications will be accepted.

NB: For assistance with online applications please email your query to e-recruitment@gauteng.gov.za

VIEW THE IT HELPDESK CLERK VACANCY ADVERT HERE

DOWNLOAD THE NEW Z83 APPLICATION FORM HERE

ENQUIRIES: Mr.AP Mugadi 011 247 3344 /3300

CLOSING DATE: 21 DECEMBER 2023

Gauteng Health IT Helpdesk Clerk

EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE