Employment and Labour Client Service Officers: Assessors (X45 Posts) 2026

The Department of Employment and Labour has opened recruitment for Client Service Officer: Assessor (X45 posts) for 2026, creating a major opportunity for job seekers who want to work within the Unemployment Insurance Fund (UIF) environment. These positions are based across multiple Labour Centres and satellite offices in the Eastern Cape and form part of the government’s broader effort to strengthen frontline UIF service delivery.

This is an entry-level public service opportunity that requires only a Grade 12 qualification and offers structured on-the-job training, making it highly accessible to young job seekers and first-time applicants.

Quick Overview

Position: Client Service Officer: Assessor
Department: Employment and Labour – UIF
Number of posts: 45
Salary: R269 499 per annum
Minimum qualification: Grade 12 / Senior Certificate
Experience required: None
Location: Various Labour Centres and satellite offices (Eastern Cape)
Application method: Email, hand delivery, or postal submission
Attention: Deputy Director: Labour Centre Operations

Salary and Employment Conditions

The position offers:

Annual salary of R269 499
Public service benefits and career mobility opportunities
Formal training in UIF operational systems
Exposure to government administrative frameworks

Locations and Reference Numbers (All Posts)

Applicants must include the correct reference number when applying.

Butterworth Labour Centre & Satellite Offices

Centane Satellite Office — Ref: HR4/4/10/01 (X1)
Idutywa Satellite Office — Ref: HR4/4/10/02 (X1)
Nqamakwe Satellite Office — Ref: HR4/4/10/03 (X1)
Tsomo Satellite Office — Ref: HR4/4/10/04 (X1)
Willowavale Satellite Office — Ref: HR4/4/10/05 (X1)

Cradock Labour Centre

Cradock — Ref: HR4/4/10/06 (X1)
Somerset East Satellite Office — Ref: HR4/4/10/07 (X1)

East London Labour Centre

EL IDZ Satellite Office — Ref: HR4/4/10/08 (X1)

eMaxesibeni Labour Centre

Matatiele Satellite Office — Ref: HR/4/4/10/09 (X1)
Mount Frere Satellite Office — Ref: HR/4/4/10/10 (X1)
Ntabankulu Satellite Office — Ref: HR/4/4/10/11 (X1)

Fort Beaufort Labour Centre

Adelaide Satellite Office — Ref: HR/4/4/10/12 (X1)

Graaf-Reinet Labour Centre

Graaf-Reinet — Ref: HR/4/4/9/13 (X1)
Middelburg Satellite Office — Ref: HR/4/4/10/14 (X1)
Willowmore Satellite Office — Ref: HR/4/4/10/15 (X1)

Kariega Labour Centre & Satellite Offices

Joubertina — Ref: HR/4/4/10/16 (X1)
Louterwater — Ref: HR/4/9/10/17 (X1)
Misgund — Ref: HR/4/4/10/18 (X1)
Hankey — Ref: HR/4/4/10/19 (X1)
Patensie — Ref: HR/4/4/10/20 (X1)
Jeffreys Bay — Ref: HR/4/4/10/21 (X1)
Humansdorp — Ref: HR/4/4/10/22 (X1)

Komani Labour Centre & Satellite Offices

Komani — Ref: HR/4/4/10/23 (X1)
Cala — Ref: HR/4/4/10/24 (X1)
Cofimvaba — Ref: HR/4/4/10/25 (X1)
Lady Frere — Ref: HR/4/4/10/26 (X1)
Whittlesea — Ref: HR/4/4/10/27 (X1)

Lusikisiki Labour Centre & Satellite Offices

Bizana — Ref: HR/4/4/10/28 (X1)
Flagstaff — Ref: HR/4/4/10/29 (X1)
Port St Johns — Ref: HR/4/4/10/30 (X1)

Makhanda Labour Centre

Makhanda — Ref: HR4/4/10/31 (X1)
Port Alfred Satellite Office — Ref: HR/4/4/10/32 (X1)

Maletswai Labour Centre

Maletswai — Ref: HR/4/4/10/33 (X1)
Sterkspruit Satellite Office — Ref: HR/4/4/10/34 (X1)

Mdantsane Labour Centre

Berlin Satellite Office — Ref: HR/4/4/10/35 (X1)

Mthatha Labour Centre & Satellite Offices

Mthatha — Ref: HR/4/4/10/36 (X1)
Mqanduli — Ref: HR/4/4/10/37 (X2)
Libode — Ref: HR/4/4/10/38 (X1)
Nqeleni — Ref: HR/4/4/10/39 (X1)

Nqanqarhu Labour Centre & Satellite Offices

Elliot — Ref: HR/4/4/10/40 (X1)
Mount Fletcher — Ref: HR/4/4/10/41 (X1)
Ugie — Ref: HR/4/4/10/42 (X1)

Qonce Labour Centre & Satellite Offices

Sutterheim — Ref: HR/4/4/10/43 (X1)
Peddie — Ref: HR/4/4/10/44 (X1)

Minimum Requirements

Grade 12 / Senior Certificate
No prior work experience required

Knowledge Requirements

Applicants must demonstrate understanding of:

Unemployment Insurance Act & Regulations
UIF Contributions Act
Public Finance Management Act (PFMA)
POPIA
UIF policies and procedures
Treasury regulations
Batho Pele principles
Departmental guidelines

Skills Required

Interpersonal and customer service skills
Telephone etiquette
Interviewing skills
Computer literacy
Verbal and written communication
Listening and interpretation skills
Conflict management
Time management
Analytical ability
Customer relations

Duties and Responsibilities

Successful candidates will:

Provide screening services for UIF clients
Process UIF benefit applications
Register payment continuation forms
Provide administrative support
Operate UIF systems and maintain records
Ensure compliance with legislation and policies

Enquiries

Ms N Getyeza: (047) 491 0656
Ms L Nongena: (039) 254 7201
Mr T Mgudane: (046) 645 7700
Ms N Mkonto: (048) 881 3010
Mr S Mshumpela: (049) 892 2142
Mr M Njamela: (043) 702 7500
Ms W Koba: (041) 995 7047
Mr L Mduduma: 043 761 3151
Ms S Zaula: (047) 501 5600
Ms N Mtwa: (039) 253 1996
Mr S Thambo: (045) 807 5477
Ms N Ntlokwana: (046) 622 2104
Mr Mbande: (043) 718 8380
Mr R Mbali: (051) 633 2633
Ms N Mvanyashe: (045) 932 1077

Application Submission Details

Applications must be directed to the relevant Labour Centre:

Butterworth

Deputy Director: Labour Centre Operations
Private Bag X3081, Butterworth, 4960
Hand deliver: ERF 9369 Blyth & Robison Streets, Butterworth
Email: Jobs-ECBTW@labour.gov.za

eMaxesibeni

Private Bag X530, eMaXesibeni, 4735
Hand deliver: 52 Church Street
Email: JobsECMTA@labour.gov.za

Fort Beaufort

Private Bag X530, Fort Beaufort, 4735
Hand deliver: 528 Alice Road, Old Teba Building
Email: Jobs-ECFOB@labour.gov.za

Cradock

PO Box 38, Cradock, 5880
Hand deliver: 73 Frere Street
Email: JobsECCRD@labour.gov.za

Graaf-Reinet

PO Box 342, Graaf-Reinet, 6280
Hand deliver: 63 Church Street
Email: JobsECGRN@labour.gov.za

East London

Private Bag X9084, East London, 5200
Hand deliver: 10 Oxford & Hill Street, IG Building
Email: Jobs–ECELN@labour.gov.za

Kariega

PO Box 562, Kariega, 6230
Hand deliver: 15A Chase Street
Email: JobsECUHT@labour.gov.za

Mdantsane

Private Bag X19, Mdantsane, 5219
Hand deliver: No.1 Mazaule Street NU1
Email: Jobs–ECMDS@labour.gov.za

Mthatha

Private Bag X5080, Mthatha, 5100
Hand deliver: 8 Madeira & Elliot Street
Email: Jobs–ECUTT@labour.gov.za

Komani

PO Box 5320, Komani, 5320
Hand deliver: 10 Robinson Road
Email: JobsECQTN@labour.gov.za

Makhanda

PO Box X42, Makhanda, 6140
Hand deliver: 20 High Street
Email: JobsECGTN@labour.gov.za

Lusikisiki

Private Bag X1002, Lusikisiki, 4820
Hand deliver: Stanford & Jacaranda Streets
Email: Jobs-ECLSS@labour.gov.za

Nqanqarhu

PO Box 397, Nqanqarhu, 5780
Hand deliver: 1 Royal Road
Email: JobsECMCR@labour.gov.za

Maletswai

Private Bag X1002, Maletswai, 9750
Hand deliver: 80b Somerset Street
Email: JobsECALN@labour.gov.za

Qonce

PO Box 260, Qonce, 5600
Hand deliver: 41 Arthur Street
Email: Jobs-ECKWT@labour.gov.za

Attention: Deputy Director: Labour Centre Operations

How Edupstairs Helps You Prepare

At Edupstairs, we don’t just post opportunities—we help you win them.

Recommended Tools:

Edupstairs Advice for Applicants

If you are serious about getting shortlisted:

Apply to the closest Labour Centre
Include the correct reference number
Ensure your CV is simple and accurate
Highlight communication and customer service skills
Demonstrate understanding of UIF purpose

Government roles are competitive, but consistency in applying and correct documentation significantly increases your chances.

Career Growth Path After This Role

This role opens pathways into:

UIF administration
Labour relations officer roles
Public service supervisory positions
HR and compliance roles
Social security administration

Frequently Asked Questions (FAQs)

Who can apply?

Anyone with a Grade 12 certificate.

Is experience required?

No.

Where are the jobs based?

Eastern Cape labour centres and satellite offices.

What is the salary?

R269 499 per annum.

What does an assessor do?

Processes UIF claims and assists clients at labour centres.

Is this a permanent role?

These are standard public service posts aligned with UIF operations.

CLOSING DATE: 27 FEBRUARY 2026

You can also:

Application Outcome Tracker (anonymous)

No names collected. This helps future applicants understand real-world timelines.

Have you applied for this opportunity?

Total responses: 11

Disclaimer

This opportunity is sourced from an official government vacancy notice. Applicants should verify details on the Department of Employment and Labour platforms and ensure submissions meet all requirements.

EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. USE THE EDUPSTAIRS SCAM DETECTOR TOOL TO SPOT A SCAM BEFORE YOU APPLY

Edupstairs TrustScore™

100 /100

Verified / Low Risk This is an evidence-based risk assessment to help applicants verify opportunities.

OrganisationDepartment of Employment and Labour

SourceOfficial website/career portal

Open source link

Apply viaIn-person / Walk-in

ReferenceHR4/4/10/01

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Employment and Labour Client Service Officers: Assessors (X45 Posts) 2026 – Apply with Matric