RAPID RESPONSE ADMINISTRATOR VACANCIES (X15 POSTS) AT THE GAUTENG COGTA

 

 

The Gauteng Department of Co-Operative Governance and Traditional Affairs (Gauteng CoGTA) invites suitably qualified applicants to apply for their Rapid Response Administrator Vacancies (X15 Posts). The closing date for applications is the 30th August 2024

POSTS: RAPID RESPONSE ADMINISTRATORS X15

• Reference Number: REFS/021333
• Package: R255 450.00 per annum plus 37% in lieu of benefits
• Directorate: Rapid Response Unit
• Employer: Department of Co-Operative Governance and Traditional Affairs
• Location: Johannesburg

REQUIREMENTS:

• Matric or an NQF level 4 qualification.
• Coupled with a minimum of 1-year relevant experience in a service delivery environment or relevant field.
• Competencies: Basic Knowledge of Community Needs: In-depth understanding of the specific issues and challenges faced by the community.
• Basic Knowledge of Social and Political Systems: Knowledge of how local, state, and national systems work, including policies and laws affecting the community.
• Basic Knowledge of Resources and Services: Awareness of available resources, services, and support systems for the community.
• A valid driver’s license.

DUTIES:

• Capture and receive complaints from communities or through the department, other government departments or municipalities.
• Gather information from support units (internal and externally within the department) for purpose to address community concerns of service delivery issues.
• Keep data of department responsible to fix service delivery issues or concerns.
• Provide feedback to complainant in communities.
• Provide statics for preparation of quarterly report on community concerns.
• Participate in local service projects. Prepare logistics for Community Events.
• Utilise a digital system to capture community concerns.
• Utilise digital media platforms and communications to spread awareness.
• Track issues raised received from the department/ other government departments/municipalities and communities.

 

 

• Analyse community concerns raised. Support with provision of reports on the concerns raised from communities.
• Community Outreach: Develop stakeholder relations database.
• Provide support and participate in strengthening relations in community outreach programmes.
• Capture statistics on referrals received from OOP CRM Hotline, Walk-Ins, etc for purpose facilitating resolutions.
• Interact different municipalities through regional support meetings.
• Support in conducting needs assessments and gather data to identify key issues affecting the community.
• Support in creating action plans and strategies for reaching those goals.
• Represent the interest of community concerns in relevant forums.
• Organise capacity building sessions on the access to government services.
• Liaise with various stakeholders to find common ground and achieve mutually beneficial outcomes.

APPLICATIONS:

Applications must be submitted using the New Z83 application form obtainable here

All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the completed Z83 and the Curriculum Vitae (CV) will result in disqualification.

Applications should be submitted strictly online at the following E-Recruitment portal: http://professionaljobcenter.gpg.gov.za or at www.gautengonline.gov.za No hand-delivered, faxed or emailed applications will be accepted.

 

VIEW THE RAPID RESPONSE ADMINISTRATOR VACANCIES AT GAUTENG COGTA HERE

 

DOWNLOAD THE NEW Z83 APPLICATION FORM HERE

 

ENQUIRIES: Caiphus/ Andy, cell: 071 474 7078/51

CLOSING DATE: 30 AUGUST 2024

EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE

 

 

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