The Department of Employment and Labour has opened a major recruitment drive for UI Claims Officers (X141 Posts) in the Western Cape. This is a strong entry-level opportunity for job seekers with Grade 12 who want to build a career in government administration, UIF operations, and public service delivery.

With a starting salary of R269 499 per annum, these roles are ideal for unemployed youth, first-time job seekers, and individuals looking to enter the public sector. The posts are distributed across multiple Labour Centres and satellite offices, making them accessible to applicants across the province.

This opportunity is especially relevant for candidates interested in administrative careers, government service, and social protection systems such as UIF.

Quick Overview

Position: UI Claims Officer (X141 Posts)
Department: Employment and Labour
Salary: R269 499 per annum
Location: Western Cape Labour Centres & Satellite Offices
Experience: 0 – 6 months required
Minimum Qualification: Grade 12 / Senior Certificate

Reference Numbers and Locations:

Beaufort West – Ref No: HR4/4/10/637 (X13 Posts)
Cape Town – Ref No: HR4/4/10/638 (X12 Posts)
Atlantis – Ref No: HR4/4/10/639 (X5 Posts)
Athlone – Ref No: HR4/4/10/640 (X11 Posts)
George – Ref No: HR4/4/10/641 (X10 Posts)
Knysna – Ref No: HR4/4/10/642 (X12 Posts)
Plettenberg Bay – Ref No: HR4/4/10/643 (X12 Posts)
Mitchells Plain – Ref No: HR4/4/10/644 (X9 Posts)
Nyanga – Ref No: HR4/4/10/645 (X12 Posts)
Mossel Bay – Ref No: HR4/4/10/646 (X13 Posts)
Oudtshoorn – Ref No: HR4/4/10/647 (X9 Posts)
Vredenburg – Ref No: HR4/4/10/648 (X18 Posts)
Vredendal – Ref No: HR4/4/10/649 (X10 Posts)

What Does a UI Claims Officer Do?

UI Claims Officers are responsible for managing Unemployment Insurance Fund processes. This includes assessing applications, verifying employer declarations, and ensuring beneficiaries receive payments within prescribed timelines.

Core Duties

Receive and assess UIF claims on relevant systems
Register employers and verify employee declarations
Process approved claims and execute payments
Respond to enquiries from claimants and employers
Provide administrative support within the unit
Ensure compliance with Standard Operating Procedures

This role combines administration, public interaction, and regulatory work.

Minimum Requirements

Applicants must meet the following:

Grade 12 / Senior Certificate
0 to 6 months experience (entry-level friendly)

Knowledge Requirements

Candidates should have basic awareness of:

Unemployment Insurance Act
Unemployment Insurance Contributions Act
Public Service Act
Public Service Regulations
Batho Pele Principles
Departmental policies and procedures
Customer care practices

Required Skills

Verbal and written communication
Listening skills
Computer literacy
Customer relations
Decision-making ability

These skills make the role ideal for youth and job seekers entering administration or government service.

Work Environment and Career Exposure

UI Claims Officers work at Labour Centres, interacting daily with:

Job seekers
Employers
UIF beneficiaries
Government systems

You gain exposure to:

Data capturing and processing
Compliance verification
Public service communication
Government operational procedures

This experience is highly valuable for future roles in:

Administration Clerk positions
HR roles
UIF or Labour Inspectors
Government programme coordination

Enquiries Contacts

Applicants may contact relevant offices for clarity:

Beaufort West – Ms V Theron: (023) 285 0981
George – Mr M Charles: (044) 801 1223
Knysna/Plettenberg Bay – Ms C Windwaai: (044) 302 6800
Mitchells Plain/Nyanga – Mr F Creighton: (021) 065 4990
Mossel Bay – Mr C Minnies: (044) 285 0260
Oudtshoorn – Ms A Van Wyk: (044) 285 1340
Vredenburg/Vredendal – Ms J Le Fleur: (022) 065 0815

How to Apply

Applications must be sent to:

Chief Director: Provincial Operations
PO Box 872, Cape Town, 8000

Or hand deliver to:
Department of Employment and Labour
No. 9 Long Street, Cnr Riebeeck & Long Street, Cape Town

Email Applications by Centre

Beaufort West – WCJobs-BEA@LABOUR.gov.za
Cape Town – WCJobs-CTN@LABOUR.gov.za
Atlantis – WCJobs-ATL@LABOUR.gov.za
Athlone – WCJobs-ATH@LABOUR.gov.za
George – WCJobs-GRG@LABOR.gov.za
Knysna – WCJobs-KNS@LABOUR.gov.za
Plettenberg Bay – WCJobs-PLE@LABOUR.gov.za
Mitchells Plain – WCJobs-MP@LABOUR.gov.za
Nyanga – WCJobs-NYG@LABOUR.gov.za
Mossel Bay – WCJobs-MBY@LABOUR.gov.za
Oudtshoorn – WCJobs-OUD@LABOUR.gov.za
Vredenburg/Vredendal – WCJobs-VRD@LABOUR.gov.za
Somerset West – WCJobs-SW@LABOUR.gov.za

Attention: Sub-directorate: Human Resources Management, Western Cape

How Edupstairs Helps You Prepare

At Edupstairs, we don’t just post opportunities—we help you win them.

Recommended Tools:

Edupstairs Advice for Applicants

This is a high-volume recruitment drive, meaning competition will be strong. To improve your chances:

Prepare a clean CV highlighting admin and computer skills
Demonstrate understanding of customer service
Show willingness to work with the public
Highlight any data capturing experience

Even short experience in retail, call centres, or admin helps.

Applicants should also apply to multiple Labour Centres to increase success probability.

Career Growth Path After This

Starting as a UI Claims Officer can lead to:

Senior Administration roles
Labour Centre Operations Officer
HR Clerk in government departments
UIF Inspector roles
Compliance Officer positions

With experience and further studies, progression into supervisory roles is possible.

Frequently Asked Questions (FAQs)

Is experience required?

No. Only 0–6 months experience is required.

Can unemployed youth apply?

Yes. This is designed for entry-level candidates.

Is this a permanent job?

It is a public service role with long-term career potential depending on departmental requirements.

What qualifications are needed?

Grade 12 is the minimum requirement.

Is computer literacy necessary?

Yes. Claims are processed through digital systems.

CLOSING DATE: 27 FEBRUARY 2026

You can also:

Application Outcome Tracker (anonymous)

No names collected. This helps future applicants understand real-world timelines.

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Total responses: 11

Disclaimer

Recruitment is handled solely by the Department of Employment and Labour. Applicants must follow official application procedures and submit accurate documentation.

EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. USE THE EDUPSTAIRS SCAM DETECTOR TOOL TO SPOT A SCAM BEFORE YOU APPLY

Edupstairs TrustScore™

100 /100

Verified / Low Risk This is an evidence-based risk assessment to help applicants verify opportunities.

OrganisationDepartment of Employment and Labour

SourceOfficial website/career portal

Open source link

Apply viaOnline portal

ReferenceHR4/4/10/637

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Employment and Labour: UI Claims Officers (X141 Posts) 2026 – Apply with Matric