APPLY FOR THE LATEST CALL CENTRE AGENT VACANCIES (X3 POSTS) AT THE DEPARTMENT OF EMPLOYMENT AND LABOUR

The Department of Employment and Labour invites suitably qualified applicants to apply for their Call Centre Agent Vacancies (X3 Posts). The closing date for applications is the 2nd October 2023

POST 33/92: CALL CENTRE AGENT REF NO: HR 4/ 4/3/1CCA/UIF (X3 POSTS)

SALARY: R202 233 per annum

CENTRE: Unemployment Insurance Fund, Pretoria

REQUIREMENTS:

Senior Certificate / Grade 12 or equivalent. 0 – 6 months’ experience.
Knowledge: Batho Pele Principles. Telephone Etiquette. Call centre operating
Skills: Computer Literacy. Interpersonal. Communication. Listening. Customer focused.

DUTIES:

Answering incoming calls (Inbound).
Handle outgoing calls (Outbound).
Maintain employer’s database.
Handle electronic enquiries Evaluate the quality of the calls received and provide advice on Standard Operational Measures.

APPLICATIONS:

Applications must be submitted using the New Z83 application form obtainable here

All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the completed Z83 and the Curriculum Vitae (CV) will result in disqualification.

Applications should be submitted at:

Chief Director: Corporate Services: P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria.

DOWNLOAD THE NEW Z83 APPLICATION FORM HERE

ENQUIRIES: Ms ZW Chauke Tel No: (012) 337 1886

CLOSING DATE: 02 OCTOBER 2023

Call Centre Agent Vacancies

EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE