Are you an admitted attorney or advocate with a minimum of three years in litigation or claims work? The Road Accident Fund (RAF) in Gauteng is hiring 40 Claims Officers—an 18‑month fixed-term contract paying approximately R434,656 annually, based in Menlo Park, Pretoria (10 roles across Settlement Hub, Determination, Mediation, Litigation, Payment Hub, Merits, and Adjudication departments)
POSITIONS: CLAIMS OFFICER (X40 POSTS)
JOB TYPE: FIXED TERM CONTRACT
LOCATION: MENLO PARK, GAUTENG
DEPARTMENTS:
- SETTLEMENT HUB X10
- DETERMINATION X5
- MEDIATION X5
- LITIGATION X5
- PAYMENT HUB X5
- MERITS X5
- ADJUDICATION DEPARTMENTS X5
PURPOSE:
The Claims Officer is responsible to provide support to the Manager in the provision and management of the RAF litigated matters in the hands of the RAF Attorneys.
QUALIFICATIONS & EXPERIENCE:
Qualification
- Four (4) years Degree in Law or equivalent
- Admission as an Attorney of the High Court or Advocate.
Experience
- Relevant 3 years’ experience in the claims /litigation environment
KEY PERFORMANCE AREAS
Conduct Preliminary assessment of litigated files
- Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced legal costs ratio.
- Report complex, severe exposure claims for reinsurance purposes.
- Assessment and settlement of loss of earnings.
- Ensure efficient and cost-effective finalization of claims through settlement negotiations.
- Perform assessment of merits and quantum.
- Assess general damages in terms of old and new Act.
- Assess settlement of loss of support.
- Assess settlement of funeral expenses.
- Assess settlement of medical expenses.
- Block settlement.
- Appoint assessors for merits and quantum verification.
- Loading of court orders.
- Perform writs assessment and reporting.
- Perform approval of offers.
- Perform bridge assessment and reporting.
Escalate matters with litigious disputes to pleadings processes
Verify and analyze data used in settling litigated claims to ensure that there is a litigious dispute and that decisions for further litigation process are made according to company practices, policies and procedures.
Provide RAF Attorneys with file contents for trial preparation
- Confer with RAF Attorney’s legal counsel on the litigation strategy to be embarked on in preparation of trial and receive requests for approval in terms of the delegation of authority.
- Ensure high court practice notes are followed.
- Evaluate outstanding information.
- Assess claims for possible settlement.
- Evaluate expert medico legal reports.
- Follow up on outstanding information until all documents has been received.
- Repetitive diarizing on 6th weekly basis.
Report on trial outcomes and out of court settlements
- Examine claims investigated by RAF Attorneys.
- Further investigate questionable claims to determine whether to authorize settlements or tenders.
Why It Matters:
- Impact-driven work: Your role is integral to the RAF’s mission of rehabilitating and compensating accident victims. Each case you manage helps improve outcomes for real people.
- Structured exposure: Experience in diverse hubs—from settlement to mediation—enriches your litigation toolkit.
- Public sector stability: The RAF offers total employment cost packages with no extra employer deductions, along with employment equity initiatives—prioritizing candidates with disabilities.
Is This Right for You?
If you’re an attorney or advocate seeking to deepen your claims and litigation experience in a public-sector setting with direct societal impact, this role is tailor-made. Though fixed-term, the RAF’s structured exposure and public service ethos can be springboards to long-term careers in law, government, or corporate sectors.
With 40 posts available, a compelling package, and the chance to make a tangible difference in the lives of accident victims, the Claims Officer positions at the RAF are rare and significant opportunities—for the right candidates, they may just be career-defining.
CLICK HERE FOR MORE INFO!!
CLOSING DATE: 08 JULY 2025
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