UIF Client Service Officer Vacancies (X88 Posts) at the Department of Labour

Every year, the Department of Employment and Labour (DEL) opens its doors to new talent through its Unemployment Insurance Fund (UIF) Client Service Officer vacancies. For job seekers holding a Matric/Grade 12 certificate—especially those with no prior experience—this is a golden opportunity to start a meaningful public service career.

What Is a UIF Client Service Officer?

UIF Client Service Officers are the frontline ambassadors of government assistance. Stationed at local Labour Centres across South Africa, they guide citizens through the UIF system—helping unemployed workers claim their benefits, assisting with form completion, and ensuring that benefit continuation is processed accurately. These officers are essential in delivering the Batho Pele (“People First”) service ethos.

Why It Matters:

Direct Social Impact
Your work ensures vital financial support reaches unemployed South Africans—helping families stay afloat.
Launching a Public Sector Career
With structured training, you learn UIF systems and public administration laws—laying the groundwork for future advancement.
Serving Community Needs
You’ll act as a pillar in your community, aiding those navigating unemployment challenges.
Equity & Inclusivity Focus
DEL actively promotes equity in hiring to balance race, gender, and disability representation.

POSTS: CLIENT SERVICE OFFICER: UIF (X88 POSTS)

SALARY : R269 499 per annum

CENTRE :

Kimberley Labour Centre Ref No: HR 4/4/8/126 (X10 Posts)
Labour Centre: De Aar Ref No: HR/4/4/8/127 (X14 Posts)
Labour Centre: Kuruman Ref No: HR 4/4/8/128 (X12 Posts)
Labour Centre: Postmasburg Ref No HR4/4/8/129 (X15 Posts)
Labour Centre: Springbok Ref No: HR4/4/08/130 (X14 Posts)
Labour Centre: Upington Ref No: HR4/4/8/131 (X11 Posts)
Labour Centre: Calvinia Ref No: HR4/4/8/132 (X16 Posts)

REQUIREMENTS :

Grade 12\ Senior Certificate.
No experience required.

Knowledge:

Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA) Protection of Personal Information Act (POPIA),
Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s vision, Mission and Values, Customer Care Principles,

Procedures and Guidelines Skills:

Interviewing, Communication (verbal and written),
Listening, Computer Literacy, Customer Relations,
Analytical, Time Management,
Interpersonal, Telephone etiquette, on job training (operation system).

DUTIES :

Provide screening services.
Process applications for UIF benefits.
Register payment continuation forms.
Provide administrative functions.

APPLICATIONS :

Chief Director: Provincial Operations: Private Bag X5012, Kimberley, 8301 OR hand deliver at Laboria House, c/o Pniel & Compound Street, Kimberley Applications: Deputy Director: Labour Centre Operations: Kimberley

DOWNLOAD THE DEPARTMENT OF LABOUR VACANCIES ADVERT HERE

NOTE:

All attachments for online application must include an application Z83 form and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified.

Our Conclusion:

UIF Client Service Officer is more than a job—it’s a gateway to serving your community, gaining public service skills, and building a foundation in government. With no experience required and a clear path upward, it’s a smart step for Matric graduates ready to make a difference.

ENQUIRIES : Ms N Litheko Tel No: (053) 8381632

CLOSING DATE : 18 July 2025 at 16:00 (walk-in) and 00:00 (online)

EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE