In a world that’s increasingly reliant on digital infrastructure and information systems, municipalities must stay ahead by equipping their workforce with strong ICT capabilities. The Swellendam Municipality ICT Internship Programme stands as a significant response to this need—offering young graduates a unique opportunity to gain practical experience in the public sector’s information and communications technology (ICT) landscape.
Unlocking Career Potential in Local Government ICT
Swellendam Municipality, located in the Western Cape, is renowned for its innovative local governance and commitment to empowering youth through employment and training initiatives. The ICT Internship Programme is one such initiative that not only addresses youth unemployment but also builds internal municipal ICT capacity.
This structured internship offers young graduates practical exposure in ICT support, systems maintenance, and network management. Interns are placed within the municipal ICT department where they work closely with seasoned professionals, assisting with troubleshooting, user support, software updates, and various digital transformation projects underway in the municipality.
QUALIFICATION & EXPERIENCE:
- A relevant ICT qualification at NQF 6 Level
- 1 – 2 years relevant experience in IT Support
- Fluent in at least 2 of the 3 languages of the Western Cape.
- Code B Driver’s License
TECHNICAL REQUIREMENTS:
- Advance computer Literacy (MS Office Package)
- Knowledge of ICT Policies and Procedures
- Good understanding of End-User Technical Support, ITIL frameworks, Networking Principles, Active Directory, Windows Server (2019–2022), Office 365, and Azure Concepts.
KEY DUTIES:
- Install, configure, and maintain hardware and software per IT policies and procedures
- Setting up, installing new hardware and testing new units prior to handover and monitoring functionality in the live environment
- Provides support associated with the capability of application software, peripheral devices, connectivity and / or functionality of operating software
- Troubleshoot IP conflicts, resolve LAN/WAN issues, and ensure secure, uninterrupted network connectivity
- Troubleshooting less complex problems with remote and local users on line/ telephonically and/ or visiting user sites to analyse, diagnose and resolve application and operating system related problems
- Providing support to ICT Tools and system users within the Municipality
- Providing guidance to new user’s start-up/ log-on procedures and / or sequences, tools and capabilities of associated packages
- Evaluating competency level of end users and conducting demonstration or instruction- based training capability
- Updating asset details of computer equipment and accessories located within the Municipality
- Provides support with the updating and maintaining of the municipal website
- Administer network cable installations, set up network points, and test wireless networks pre-implementation
- Analyze the problem, identify the cause of the problem and implement a timely solution.
DURATION AND BENEFITS:
The internship runs for 12 months, depending on the programme structure and funding availability. During this period, interns receive a monthly stipend of R100 000 per annum which assists with transport and basic living expenses. More importantly, they gain vital workplace skills that dramatically enhance their employability.
By the end of the internship, participants have a well-rounded understanding of public sector ICT systems, project implementation, data security, and user support—making them valuable candidates in both government and private sectors.
HOW TO APPLY:
Candidates are required to submit:
- A detailed CV
- Certified copies of ID and qualifications
- A motivation letter
- Proof of residence (preferably within Swellendam)
Applications (maximum 15pages) via e-mail can be sent to careers@swellendam.gov.za
DOWNLOAD THE SWELLENDAM MUNICIPALITY ICT INTERNSHIP PROGRAMME ADVERT HERE
A Stepping Stone to a Thriving ICT Career
The Swellendam Municipality ICT Internship Programme is more than just an entry-level opportunity—it’s a launching pad for driven, young professionals. Interns not only build their technical expertise but also learn how digital systems support effective governance and service delivery. As digital transformation reshapes the public sector, programmes like this ensure that local talent is ready to meet the challenge.
For ICT graduates seeking hands-on experience and a meaningful contribution to their communities, this programme is a golden opportunity. It connects education to employment while laying the foundation for a future-ready South African workforce.
CLOSING DATE: 26 JUNE 2025
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