The State Information Technology Agency (SITA) is proud to announce three exciting opportunities for passionate and tech-savvy individuals to join its team as End User Computing Technicians. If you are an aspiring ICT professional looking to grow your skills, gain exposure in a dynamic public sector IT environment, and make a difference in government services, this opportunity is tailor-made for you.
About SITA
SITA is South Africa’s leading ICT service provider to government institutions, playing a crucial role in digital transformation and service delivery. Through its wide range of technology services, SITA supports various government departments and entities, ensuring that South Africans benefit from innovative, secure, and efficient ICT solutions.
JOB TITLE: END USER COMPUTING TECHNICIAN X3
- REFERENCE NR: VAC00280/26, VAC00281/26, & VAC00515/26
- SALARY: R 257 888 – R 386 832
- LOCATION: SITA Centurion
- POSITION STATUS:24 – Months – Fixed Term Contract (Internal & External)
QUALIFICATIONS AND EXPERIENCE
Minimum:
- Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
Experience:
- At least one-year corporate experience in the Service Management / End User Support Environment,
- OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services.
- Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals.
- Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s.
- Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure
TECHNICAL COMPETENCIES DESCRIPTION
Knowledge of:
- Desktop operating systems and application.
- Network cabling and telephony system.
- Security software and hardware.
- Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services.
- Routing and switching technologies. ITIL. Procedure, Policies and standards
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
DOWNLOAD THE SITA END USER COMPUTING TECHNICIAN VACANCIES ADVERT HERE
Why Join SITA?
Working at SITA offers a unique opportunity to contribute to national development and digital transformation. As an employee, you will gain:
- Hands-on experience with enterprise-level IT systems
- Exposure to a wide variety of government IT projects
- Professional mentorship and on-the-job training
- The chance to be part of a team that impacts millions of lives through ICT
Take the first step toward building a strong ICT career in public service. Apply for the SITA End User Computing Technician position today and become part of the digital transformation journey that’s shaping South Africa’s future.
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