The hospitality and catering sector continues to create valuable employment opportunities for South Africans seeking entry-level work experience and career growth. One of the latest opportunities comes from Icebolethu Group, which is recruiting 32 Food Service Assistants for its catering operations based in Fourways, Johannesburg.
If you are passionate about food preparation, customer service, teamwork, and working in a fast-paced catering environment, this opportunity could be an excellent starting point for your career in hospitality and catering services.
Quick Overview
- Position: Food Service Assistant
- Number of Positions: 32
- Reference Number: JHBFSA05/26
- Employer: Icebolethu Catering
- Location: Fourways, Johannesburg
- Employment Type: Internal and External Recruitment
- Minimum Qualification: Grade 12 (Matric)
- Closing Date: 29 May 2025 at 17:00
- Application Email: HRINLAND@icebolethu.co.za
- Preferred Areas:
- Fourways
- Diepsloot
- Cosmo City
- Alexandra
- Travel Requirement: Yes
- Industry: Hospitality and Catering
Understanding the Food Service Assistant Role
Food Service Assistants play a critical role in ensuring catering operations run smoothly.
They assist with:
- Food preparation
- Serving meals
- Cleaning catering equipment
- Maintaining hygiene standards
- Supporting catering teams during events
- Assisting customers and guests
- Ensuring service areas remain clean and organised
The position requires individuals who are energetic, reliable, customer-focused, and comfortable working in busy environments.
This role can provide valuable workplace exposure for individuals interested in careers such as:
- Chef
- Catering Supervisor
- Kitchen Assistant
- Hospitality Manager
- Events Coordinator
- Restaurant Manager
- Food Production Supervisor
Minimum Qualifications Required
Applicants must possess:
- Grade 12 (Matric)
Additional advantages include:
- A qualification in Hospitality
- A qualification in Catering Services
- Food Preparation certificates
- Hospitality Management studies
- Currently studying toward a hospitality-related qualification
Although a hospitality qualification is advantageous, Matric remains the primary minimum educational requirement.
Experience and Competencies Required
Icebolethu is looking for candidates who demonstrate both practical abilities and positive workplace attitudes.
Applicants should:
Enjoy Practical Work
Food service involves hands-on tasks throughout the day, including:
- Preparing ingredients
- Packing meals
- Setting up catering stations
- Cleaning equipment
- Assisting with serving
Candidates must enjoy active work rather than office-based duties.
Be Honest and Reliable
Trustworthiness is essential because employees often work with:
- Food products
- Company equipment
- Client events
- Customer service responsibilities
Reliable employees help maintain service quality and organisational reputation.
Possess Good Hand-Eye Coordination
Food preparation and catering work requires:
- Handling utensils
- Food presentation
- Safe operation of kitchen equipment
- Serving meals efficiently
Good coordination helps improve speed and accuracy.
Work Quickly and Safely
The catering environment can be busy, particularly during:
- Funeral services
- Community events
- Large gatherings
- Catering functions
Employees must balance speed with safety and quality.
Maintain Good Personal Hygiene
Food service employees are expected to uphold strict hygiene standards.
This includes:
- Clean uniforms
- Frequent hand washing
- Proper food handling practices
- Following hygiene regulations
Be Free from Food and Detergent Allergies
The position involves regular exposure to:
- Various food products
- Cleaning chemicals
- Detergents
- Sanitising products
Applicants should not have allergies that may affect their ability to perform duties safely.
Have Strong Communication Skills
Effective communication is important when interacting with:
- Customers
- Team leaders
- Kitchen staff
- Event coordinators
- Management
Good communication helps prevent errors and improves customer satisfaction.
Be Able to Work as Part of a Team
Catering operations depend heavily on teamwork.
Employees must cooperate with colleagues to ensure:
- Meals are prepared on time
- Guests are served efficiently
- Events run smoothly
- Problems are resolved quickly
Be Physically Fit
The role requires candidates who can:
- Stand for extended periods
- Bend frequently
- Carry equipment
- Lift supplies
- Move catering materials
Physical fitness is therefore important.
Be Willing to Travel
Because catering services are delivered at different venues and locations, successful candidates will be expected to travel when required.
Show Passion for the Industry
Icebolethu seeks individuals who genuinely enjoy hospitality and customer service.
Passionate employees are often more successful because they:
- Learn quickly
- Adapt easily
- Provide better service
- Develop stronger careers
Key Responsibilities
Successful Food Service Assistants will perform various duties within the Catering Department.
Deliver Excellent Customer Service
Employees must ensure customers and guests receive professional and respectful service at all times.
Complete Required Checklists
Daily operational checklists help maintain:
- Food safety standards
- Equipment accountability
- Operational consistency
Perform Assigned Duties
Employees will assist with any catering-related tasks assigned by supervisors.
Maintain Equipment and Cleanliness
Staff must ensure:
- Catering equipment is properly handled
- Work areas remain clean
- Hygiene standards are maintained
- Premises are left neat after shifts
Report Client Complaints
Any customer concerns or complaints must be reported immediately to the Team Leader.
This helps management resolve issues quickly and maintain service quality.
Support Management Requests
Employees may be required to assist management with reasonable operational requests.
Stay Updated on Catering Trends
The company encourages employees to:
- Learn about industry developments
- Understand customer preferences
- Contribute ideas that improve services
Assist with Meal Preparation and Cooking
Food Service Assistants may help with:
- Preparing ingredients
- Basic cooking activities
- Food packaging
- Meal distribution
Follow Hygiene Regulations
Employees must comply with:
- Company hygiene standards
- Health regulations
- Food safety legislation
- Workplace cleanliness requirements
Who Should Apply?
This opportunity may be ideal for:
- Unemployed matriculants
- Hospitality students
- Catering graduates
- Entry-level job seekers
- School leavers interested in hospitality careers
- Individuals seeking practical work experience
- Residents of Fourways and surrounding communities
Preference will be given to candidates residing in:
- Fourways
- Diepsloot
- Cosmo City
- Alexandra
Documents You Should Prepare
To strengthen your application, consider preparing:
- Updated CV
- Certified copy of ID
- Certified copy of Matric certificate
- Hospitality certificates (if available)
- Academic records (if studying)
- Contactable references
Having these documents ready may help if shortlisted.
How to Apply
Applicants should submit: Updated Curriculum Vitae (CV)
Applications must be emailed to: HRINLAND@icebolethu.co.za
Important Application Instructions
- Clearly indicate the position title
- Include Reference Number: JHBFSA05/26
- Ensure all information on your CV is accurate
- Provide contact details that are currently active
- Submit your application before the closing date
Closing Date: 29 May 2025 at 17:00
Late applications may not be considered.
Edupstairs Advice
Hospitality employers often prioritise attitude, reliability, teamwork, and customer service skills just as much as formal qualifications. When preparing your CV, highlight any experience involving customer interaction, teamwork, volunteering, food preparation, events, church functions, school activities, or community projects.
Applicants should ensure that their CV is professional, error-free, and clearly demonstrates their willingness to learn and contribute positively in a catering environment. Arriving prepared and maintaining a positive attitude can significantly improve your chances of success during the recruitment process.
Frequently Asked Questions (FAQ)
- How many positions are available?
Icebolethu Group is recruiting 32 Food Service Assistants.
- What is the minimum qualification?
Applicants must possess a Grade 12 (Matric) certificate.
- Is hospitality experience required?
Previous experience is not specifically required, but hospitality-related qualifications or studies are advantageous.
- Where is the job located?
The positions are based in Fourways, Johannesburg.
- Will employees be required to travel?
Yes. Due to the nature of the business, successful candidates may be required to travel.
- How do I apply?
Send your CV to: HRINLAND@icebolethu.co.za
Use Reference Number: JHBFSA05/26
- When is the closing date?
Applications close on 29 May 2025 at 17:00.
- Which communities receive preference?
Preference may be given to applicants residing in:
- Fourways
- Diepsloot
- Cosmo City
- Alexandra
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Disclaimer
Edupstairs shares employment opportunities for informational purposes only. We are not affiliated with Icebolethu Group. Applicants should verify all vacancy details through official company communication channels before applying.
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