CALL CENTRE OPERATORS (X3 POSTS) AT IIE VARSITY COLLEGE | APPLY WITH MATRIC

 

 

IIE Varsity College invites suitably qualified applicants to apply for their Call Centre Operator Vacancies (X3 Posts). The closing date for applications is the 24th November 2024

POSTS: CALL CENTRE OPERATORS X3

• Division: Online Centre
• Business Unit: Online Student Recruitment (Undergraduate)
• Minimum experience: Associate
• Company primary industry: Education Management
• Job functional area: Sales
• Location: Midrand, Gauteng

DUTIES AND RESPONSIBILITIES:

Fulfilling Telesales Function:

• Makes initial telephonic contact with prospective students within 24 hours.
• Establish as to whether or not the student meets the entry requirements
• If the student does not meet the entry requirements, offer an alternative course.
• Acquires and capturing student’s details for the database.
• Captures student’s details on the database.
• Books consultations for the Student Advisors (Distance)
• Discusses the course(s) in detail.
• Manages the Lead to Application conversion rate as set out by the HSR.
• Responds to prospect / student queries and concerns.
• Advises students of the application and registration closing date.
• Completes confirmation calls / reschedule appointments.
• Completes SIMS records to track activity.

 

 

General Activities:

• Assist the Head: Student Recruitment with any related admin / marketing tasks.
• Assisting the Student Advisors with post application tasks such as collecting payments and documentation.
• Capturing of database on SIMS.

Competencies required:

• High level of accuracy required in both typing and data capturing
• Well spoken over the telephone
• Excellent organisational and administration skills

Minimum Qualification requirements:

• Matric essential, relevant tertiary qualification is recommended however not essential.

Minimum Work Experience requirements:

Minimum of 1-2 years Sales/ Admin/Marketing/Customer experience/ Telemarketing.

Working Hours:

• Monday to Friday: 08:00 -17: 00
• Saturdays 08:00-12:00pm (when required)

Salary:

• Competitive salary commensurate with experience.

APPLICATIONS:

 

APPLY FOR THE CALL CENTRE OPERATOR VACANCIES AT IIE VARSITY COLLEGE HERE

 

CLOSING DATE: 24 NOVEMBER 2024

EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE

 

 

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