The Road Accident Fund (RAF) invites suitably qualified applicants to apply for their PRE-Assessment Consultant Vacancies (X6 Posts). The closing date for applications is the 26th November 2024
POSTS: ADMINISTRATIVE ASSISTANTS X4
- Division: Claims
- Reference No: 5029
- Location: Durban, Kwazulu-Natal, ZA
- Employment Type: Fixed Term Contract
- A.S.K Grade: 10
- Job Posting Salary: R434,656.00
- Duration: 12 Months Contract
PURPOSE OF THE JOB:
The Consultant: Pre Assessment is responsible for the pre assessment of prospective claims applications.
KEY PERFORMANCE AREAS:
Pre-Assessment of prospective claims
- Record all the submitted documents for prospective claims.
- Determine the benefits and the products submitted based on the submitted documents.
- Assess the submitted documents to determine compliance as per defined processes and rules.
- Apply compliance and/ lodgement rules in pre assesing the prospective claim.
- Identify duplicate claims and linked claims.
- Examine the prescription of lodgement and apply prescription rules.
- Verify mortality with Home Affairs
- Communicate the assessment outcomes to the prospective claimants
Quality assurance:
- Ensure that pre assessment processes are implemented and maintained at the highest standards
- Maintain the implementation an unusual occurrence procedures.
Administrative support:
- Document the acknowledged claims.
- Deal with/and respond to correspondence.
- Produce documents, briefing papers, reports and presentations.
- Assist with typing and editing briefs, technical papers, letters to various parties, and memos.
Reporting:
- Track and report against set objectives and targets.
- Report on emerging risks.
- Provide ad hoc reports on process improvement initiatives
Stakeholder management:
- Maintain healthy relationships with all stakeholders.
- Follow up and feedback to all stakeholders to keep them updated on the status of a query.
- Respond to queries within the predefined turnaround times
QUALIFICATIONS AND EXPERIENCE:
- Bachelor’s Degree/Advanced Diploma in a related qualification
- Relevant 3 years’ experience in the Claims environment.
Behavioral competencies:
- Planning, Organising and Coordinating
- Personal Mastery
- Judgement and Decision Making
- Ethics and Values
- Client Service Orientation
Technical Competencies:
- Ability to differentiate different RAF Products
- Complex problem identification, solving and decision making.
- Customer value proposition.
- Good financial management skills
- Strong analytical capabilities.
- Knowledge of Motor Vehicle Accident Legislation.
- PFMA knowledge.
- Attention to detail.
APPLICATIONS:
APPLY FOR THE PRE-ASSESSMENT CONSULTANT VACANCIES AT THE RAF HERE
CLOSING DATE: 26 NOVEMBER 2024
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE
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