The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) is one of South Africa’s key skills development entities, established under the Skills Development Act. With a mandate to drive training and career development within the metal, engineering, motor, plastics, and tyre manufacturing sectors, merSETA continues to provide young professionals with life-changing opportunities.
The organisation is now inviting applications for Client Liaison Administrator (B5) positions (X10 Posts) at its Western Cape Regional Office, offering a 6-month fixed-term contract. This opportunity is ideal for graduates with strong administrative, communication, and customer service skills who are eager to gain practical workplace experience.
About the Position
As a Client Liaison Administrator, the successful candidate will play a critical role in supporting the regional office with administration, secretarial services, and stakeholder engagement. The role is designed to ensure that training and development initiatives in the region are carried out effectively, while also providing crucial support to managers, learners, and stakeholders.
Salary Package: R28 039.77 per month
Contract Duration: 6 months fixed term
Reference Number: CLA/WC/24/10/25
Closing Date: 24 October 2025
Key Responsibilities
The successful candidates will be responsible for:
- Maintaining accurate records and ensuring easy access to information.
- Handling stakeholder queries professionally and resolving them timeously.
- Processing learner registrations accurately and according to procedure.
- Supporting secretarial duties to strengthen regional administration.
- Advising stakeholders on skills development processes and procedures.
- Assisting with merSETA projects and ad-hoc initiatives.
- Capturing data and generating reports to support office targets.
- Administering suspension processes for apprentices and learners.
- Tracking and monitoring individual and project performance.
Qualifications and Requirements
Applicants must meet the following minimum requirements:
- A 3-year Diploma (NQF Level 6) in:
- Business Administration
- Office Administration
- Commerce
- Project Management
- Training and Development
- At least 1 year of experience in administration and customer relations.
- Solid computer literacy (MS Word, Excel, Outlook, and Database systems).
- Knowledge of skills development legislation.
- Strong skills in problem-solving, collaboration, communication, and attention to detail.
Employment Equity
merSETA is an equal opportunity employer and encourages applications from Affirmative Action candidates and people living with disabilities. Employment Equity principles will guide appointments.
How to Apply
Interested applicants should submit:
- A fully completed job application form
- A detailed CV with three references
Important: Quote the reference number (CLA/WC/24/10/25) in the subject line of your email to avoid automatic disqualification.
Email Applications to: recruitment@merseta.org.za
Only shortlisted candidates will be contacted. If you do not hear back within two months of the closing date, consider your application unsuccessful.
Why Join merSETA?
Joining merSETA as a Client Liaison Administrator is more than just an administrative role—it is an opportunity to contribute to South Africa’s skills development agenda, gain professional exposure, and expand your career opportunities in a well-respected national entity.
CLOSING DATE: 24 OCTOBER 2025
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