Bidvest Insurance Learnership Programme Intake 2025

Are you passionate about customer service and looking for a career opportunity in the insurance industry? Bidvest Insurance is opening its Learnership Programme Intake, offering South African youth the chance to gain valuable workplace skills while earning an accredited qualification. This programme is ideal for individuals who are eager to build a strong foundation in claims administration, customer service, and the insurance sector.

Position Overview

The learnership is designed to train and develop candidates to become skilled in Value Added Product Claims assessment. Participants will be responsible for gathering information telephonically or via email, ensuring accurate processing of claims, and delivering excellent service to policyholders. This opportunity not only provides practical work experience but also sets candidates on a path toward a professional career in financial services.

Key Responsibilities and Duties

Successful learners will play an active role in the daily operations of Bidvest Insurance, where responsibilities include:

• Customer Service Excellence – Provide policyholders with exceptional service and resolve queries related to claims and policy benefits.
• Accurate Claims Processing – Capture and verify claims information correctly, ensuring policies and premiums are valid and up to date.
• Documentation Management – Collect and attach supporting documents to the claims system for accurate assessments.
• Communication – Correspond with clients regarding claims outcomes and advise on future claim requirements.
• Query Resolution – Manage and resolve queries from clients, suppliers, and internal stakeholders efficiently.
• Financial Transactions – Process refunds and payments to clients, dealers, and suppliers when necessary.
• Record Keeping – Document all interactions on the claims system, update policy information, and ensure compliance with internal processes.
• Professional Telephonic Support – Handle calls in a professional, courteous, and efficient manner.
• Compliance with TCF Principles – Ensure that the Treating Customers Fairly (TCF) principles are embedded in every client interaction.

Minimum Qualifications

To be considered for this learnership programme, applicants must meet the following requirements:

• A Matric certificate (Grade 12).
• Computer literacy is essential.
• Previous customer service or administrative experience will be advantageous.
• Strong communication and interpersonal skills.

Skills and Attributes

The ideal candidate should demonstrate:

• Excellent attention to detail and accuracy.
• A customer-first attitude with problem-solving ability.
• Strong organisational skills to manage multiple tasks effectively.
• The ability to work well under pressure while maintaining professionalism.

Why Join the Programme?

This learnership offers more than just a stipend; it is a chance to gain:

• Hands-on experience in a corporate insurance environment.
• Mentorship and guidance from experienced professionals.
• A stepping stone into the financial services industry with growth opportunities.

How to Apply

Candidates interested in the Bidvest Insurance Learnership Programme Intake should prepare a detailed CV, certified copies of qualifications, and any supporting documents.

Applications should be emailed to: jobs@bidvestinsurance.co.za

DOWNLOAD THE BIDVEST INSURANCE LEARNERSHIP PROGRAMME INTAKE ADVERT HERE

This is your opportunity to start building a solid career in the insurance sector while gaining practical knowledge that sets you apart in the job market. If you are motivated, customer-centric, and eager to learn, then this learnership is tailor-made for you.

CLOSING DATE: NOT SPECIFIED

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