Oudtshoorn Local Municipality invites suitably qualified applicants to apply for their Temporary Tour Guide Vacancies (X6 Posts). The closing date for applications is the 26th April 2024
POSTS: TEMPORARY TOUR GUIDES X6 – SEASONAL WORK
- Department: Planning & Development Services
- Remuneration:20 Per Day
- Duration: 8 Month Fixed Term Contract
REQUIREMENTS:
- Grade 12
- Fully bilingual (Afrikaans and English)
- Previous tourism experience will be an advantage
- Able-bodied
- Proficient in two (2) of the three (3) official languages in the Western Cape
KEY PERFORMANCE AREAS:
- Conduct tours and convey detailed information to all visitors.
- Co-ordinate, control and accommodate groups with regards to nationalities and size.
- Monitor and log the duration of tours.
- Provide information to visitors about other tourist attractions in the area.
- Assist and accommodate visiting tour guides with special requests.
- Responsible for access control and locking duties.
- Check tickets to ensure that all visitors are on the right tour.
- Control the number of visitors entering and exiting the cave by counting the numbers and walking behind the group.
- Ensure visitors walk safely on stairs, pathways and through the tunnels.
- Assist visitors with any information required in a friendly and courteous manner.
- Assist the Head Guide with the handling of special tours (VIPs, Media, School groups, educational groups and Speleological tours).
- Public address system duties.
- Report defects in the cave, i.e. broken lights, switches, telephone and overly muddy steps to management.
- Apply basic first aid techniques to injured visitors.
- Collect litter and ensure that the cave is always kept clean and neat.
- Working hours are from Monday – Sunday, WHEN NEEDED.
COMPETENCIES:
- Core professional competencies: written communication, oral communication, attention to detail, influencing, Ethics and professionalism, organizational awareness, problem-solving, planning and organizing.
- Functional competencies: Business process, use of technology, data processing & analysis.
- Public service orientation competencies: service delivery orientation, communication, interpersonal relationships, client orientation and customer focus.
- Personal competencies: action orientation, resilience, change readiness, cognitive ability, learning orientation.
- Management/leadership competencies: direction setting, impact and influence, team orientation, coaching and mentoring.
Candidates must be willing to be subjected to an interview, practical and/or written assessment. They must also be aware that previous employers and references may be contacted, and their qualifications, credit and criminal records be verified.
APPLICATIONS:
Applications must be on the official application form of the Oudtshoorn Municipality and a covering letter accompanied by a comprehensive curriculum vitae and certified copies of qualifications and identity document (not older than three (3) months) as well as particulars of at least three contactable references.
Applications must be submitted to HR Manager: Transformation & Development, Department Corporate Services, P.O. Box 255, Oudtshoorn, 6620 (submit applications to Recruitment & Selection), Oudtshoorn Municipality, Voortrekker Road, Oudtshoorn.
DOWNLOAD THE OUDTSHOORN MUNICIPALITY TOUR GUIDE VACANCY ADVERT HERE
DOWNLOAD THE OUDTSHOORN MUNICIPALITY EMPLOYMENT APPLICATION FORM HERE
CLOSING DATE: 26 APRIL 2024
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE
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