The Road Accident Fund (RAF) invites suitably qualified applicants to apply for their Officer Determination Vacancies (X10 Posts). The closing date for applications is the 19th December 2023
POSTS: OFFICER DETERMINATION X10
- Division: Operations
- Reference No: 3643
- Location: Durban, Kwazulu-Natal, ZA
- Employment Type: Fixed Term Contract
- A.S.K Grade: 10
- Job Posting Salary: R434,656.00
PURPOSE OF THE JOB:
To provide claims handling to ensure prompt and fair settlement of claims.
KEY PERFORMANCE AREAS:
To estimate value of loss in terms of DOA
- Review documentation or determine further documentation needed.
- Scrutinize claims documentation (e.g. payslips, etc.)
- Determine and estimate quantum of claims.
To liaise with panel of experts for expert advice
- Consider experts reports particularly actuarial calculations.
- Instruct the relevant experts to quantify the benefits e.g. actuary, industrial psychologists on the advice of and approval of the assessor and/or senior assessor.
To quantify benefits and make appropriate offers.
- If no expert is required, calculate the value of benefits.
- Loss of support/earnings calculation on advice of the Assessor and/or Senior Assessor.
- Provide details of income and fringe benefits in major sectors.
- Determine contingency deductions to be applied.
- Interpretation on the cap limit under the Amendment Act.
- Assess the funeral account and award benefit in terms of the ARAF Act.
- Communicating and explaining offers to claimants.
- Attending to queries with claimants.
- Knowledge of rules of collateral and accelerated benefits.
- Factor in contingencies also consider merits allocated.
- Prepare offer as approved by the Assessor or Senior Assessor.
- Consider any prior payments/interim payments/WCC/Social grants/EIL under the advisement or approval of the assessor or senior assessor.
- Obtain approval in terms of delegation and send out offer.
- If accepted request payment.
- If not accepted revise the offer.
- If summons served, refer matter to Litigation.
To provide claims assistance during road shows
- Drawing files for road shows.
- Liaise with claimants to attend the road show.
QUALIFICATIONS & EXPERIENCE:
- NQF 7 Bachelor’s Degree or Advanced Diploma qualification
- Relevant 3 years’ experience in claims experience
Technical and Behavioral Competencies required:
- Personal Mastery
- Emotional wisdom
- Ethics and governance
- Customer orientation and customer focus
- Detail orientated and analytical thinker
- Decision making
- Negotiation skills
- Time management
- Leadership skills
- Communication (Written and verbal)
- Computer literacy
APPLICATIONS:
APPLY FOR THE OFFICER DETERMINATION VACANCIES AT THE RAF HERE
CLOSING DATE: 19 DECEMBER 2023
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE
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