The Public Protector South Africa plays a pivotal role in safeguarding democracy by investigating maladministration and abuse of power within government entities. As part of its mandate to uphold transparency and accountability, the Public Protector’s office is inviting applications for two Investigator vacancies. These positions offer a unique opportunity to contribute to ethical governance and make a tangible difference in the lives of South African citizens.
POSITIONS: INVESTIGATOR (X2 POSTS)
LOCATION: Northern Cape, (Ref: PPSA02/07/2025) X2
REMUNERATION: R468, 459.00 plus benefits for not legally qualified candidates and R506 238.00 per annum plus benefits for legally qualified candidates
ROLE OVERVIEW:
The appointed candidate will report to Senior Investigator and will be responsible to conduct investigations and attend to complaints relating to: Maladministration in state organs and parastatals, and abuse or unjustifiable exercise of power or other improper conduct or undue delay by persons performing a public function
MINIMUM REQUIREMENTS
- A degree or National Diploma in any of the following fields: Law/Auditing/Forensic Accounting/Forensic Investigations
- Minimum three (3) years Investigation experience and/or Forensic Investigations and Forensic Auditing
- Good understanding of legislative prescripts that give mandate to Public Protector SA
- Computer literacy
- Understanding Requirements of South African Public Service Administration
- Knowledge and application of Case Management System (CMS) or other computer management systems
- Knowledge of auditing or investigation techniques
- A valid driver’s license
- Fluency in English and other official language relevant to the Province/Region
COMPETENCIES, KNOWLEDGE AND SKILLS:
- Knowledge of Good Governance principles
- Excellent negotiation, mediation and conciliation skills (Alternative Dispute Resolution)
- Legal research skills
- Legal interpretation
- Knowledge of Case Management or similar computerised management system
- Good general and Report writing skills
- Project Management skills
- Forensic investigation skills will be an advantage
- Effective general management and administration skills in addition to above
- Ability to timeously resolve queries and finalise investigations, and make appropriate recommendations to effectively address maladministration and correct service delivery failures
- Legal research and interpretation of statutes
- Production of high-quality reports
- Must have strong ability to initiate hearings, gather information and evidence
- The position requires individuals who are objective, impartial and initiative
- Must be able to deal with complaints, resolve, rectify, make presentations and generally act without fear, favour or prejudice
KEY, RESPONSIBILITIES AND DUTIES:
Investigations
- Conduct investigations on maladministration, undue delay and conduct failure using various investigation techniques in accordance with PPSA service standards
- Prepare Investigation Plans for each allocated matter
- Apply Alternative Dispute Resolution (ADR) process to resolve reported complaints
- Keep complainants informed of the progress of the investigation
- Prepare letters, memos and reports and submit to the supervisor within timelines set in the investigation plan
- Draft Investigations and closing reports
Statistical Reporting
- Submit prescribed accurate and complete monthly and quarterly statistical reports to the supervisor
- Ensure the case management system is updated for accurate reporting
Customer services
- Keep complainants informed of the progress of the investigation
- Adhere to PPSA Service Standards
APPLICATIONS:
Applications quoting the relevant job title and reference number on the subject line must be submitted to the following email address: applications@tttrecruitment.co.za
DOWNLOAD THE PUBLIC PROTECTOR VACANCIES HERE!!
Tips for a Standout Application
- Tailor your cover letter to demonstrate your understanding of the Public Protector’s mandate.
- Provide concrete examples of past investigations or research projects, including outcomes.
- Highlight any additional training (e.g., forensic interviewing, legal drafting courses).
- Ensure all documents are clear, well-organized, and free of errors.
- If you require reasonable accommodation, specify any support needs in your cover letter.
Our Conclusion
These Investigator positions are not just jobs—they are an invitation to uphold the highest standards of public accountability in South Africa. If you have the requisite qualifications, experience, and passion for justice, don’t miss this chance to join a distinguished institution committed to protecting citizens’ rights.
Enquiries: Northern Cape: Ms L Mabille @ tel (053) 831 7766
CLOSING DATE: 08 AUGUST 2025
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE