The State Information Technology Agency (SITA) invites suitably qualified applicants to apply for their End User Computing Technician Vacancies (X2 Posts). The closing date for applications is the 14th January 2025
JOB TITLE: END USER COMPUTING TECHNICIAN X2
- Reference Nr: VAC00998 & VAC00999
- Job level: C1
- Salary: R 257 888 – R 386 832
- Report to: Specialist: End User Computing
- Division: National and Regional Consulting
- Dept: Service Management
- Location: SITA Limpopo (Vhembe & Sekhukhune District)
- Position status: 11 – Months – Fixed Term Contract (Internal and External)
PURPOSE OF THE JOB:
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded.
KEY RESPONSIBILITY AREAS:
Provide first and second level LAN & desktop support. Install and configure new IT equipment. Implementation, customisation and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients.
QUALIFICATIONS AND EXPERIENCE:
Minimum:
Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
Experience:
- At least one-year corporate experience in the Service Management / End User Support Environment, OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services.
- Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals.
- Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s.
- Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure.
TECHNICAL COMPETENCIES DESCRIPTION:
Knowledge of:
- Desktop operating systems and application.
- Network cabling and telephony system. Security software and hardware.
- Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services.
- Routing and switching technologies. ITIL. Procedure, Policies and standards
HOW TO APPLY:
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
- Register using your ID and personal information;
- Use received one-time pin to complete the registration;
- Log in using your username and password;
- Click on “Employment & Labour;
- Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
- Click on “Employment & Labour;
- Click on “Recruitment Citizen”
- Login using your username and password
- Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
DOWNLOAD THE END USER COMPUTING TECHNICIAN VACANCIES AT SITA ADVERT HERE
CLOSING DATE: 14 JANUARY 2025
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE
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