ROLE PROFILE

Job Title:

Tele Sales Assistant

Reports to:

Internal Sales Consultant

Department:

Support Selling (Sales)

Location:

Roodepoort

PURPOSE OF THE ROLE

The Tele Sales Assistant is to identify the sales gaps and prospecting sales opportunities by cold calling and touching base with previous customers.

RESPONSIBILITIES / ACCOUNTABILITIES

Key Responsibilities

Cold Calling

Initiate outbound calls to potential clients and customers to introduce our products/services, generate new business, and drive sales.

Customer Engagement

Reconnect with previous customers to identify sales gaps, offer new solutions, and explore

opportunities for repeat business.

 Lead Generation

Research and identify potential leads in various markets to help expand our customer base.

 Sales Prospecting

Qualify prospects and establish a pipeline for future sales, while building and maintaining positive

customer relationships.

 Reporting:

Keep accurate records of outreach efforts, sales activities, and customer interactions.

 Collaboration

Work closely with the sales team to ensure targets and goals are achieved and contribute to the

overall success of the department.

Additional Responsibilities:

This job description is not exhaustive and may include other duties as needed to support the smooth

operation of the organization.

*Please note this job description is not exhaustive nor limited to the details contained within*

KEY COMPETENCIES / PERSONAL ATTRIBUTES

• Strong phone presence with a positive and professional attitude
• Ability to identity opportunities and build rapport with customers
• Self-motivated with a proactive approach to sales and prospecting
•  Strong organizational skills and attention to detail.
•  Ability to work in a team-oriented environment        

PROFESSIONAL QUALIFICATIONS/ EXPERIENCE

Essential Qualification

• Grade 12
• Experience and Competencies
•  1 to 2 years’ working experience within a sales environment preferable
• MS Office (email, word, excel)

We are the ASSA ABLOY Group
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As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.