Description

The role:

As the first point of contact at our Trade Counter and Showroom in our Nelson branch, you will interact daily with our customers who are the heart and soul of our business.

Daily you will be responsible for –

• Building and maintaining effective relationships with them by being solutions focused, offering product support and technical information.
• Process sales at our Trade Counter
• Play an integral part of growing sales within this department 
• Merchandising and run instore promotions 
• Assist customer with any returns or repairs 
• Monitoring inventory and cycle counts

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday, Based out of our Saxton Road branch. 

About you:  

You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must! 

• Proven experience in a customer service and/or retail sales environment
• Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds.
• Motivated, self-driven and able to work independently.
• Computer and numeracy knowledge
• Great attention to detail and be organised.
• Strong sales focus and ability to build rapport quickly

Our Benefits:

• Competitive hourly rate & Staff-buying privileges 
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Program 
• Be part of a diverse and inclusive team 

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our

business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

General Information

Job Type

Permanent

Category

Customer Service

Business

PlaceMakers

Location

Nelson

Job Reference

44775

Posted Date

14-Oct-2026

Closing Date

11-Nov-2026