Job description
Job Overview:
Are you energetic, ambitious, and looking to develop your career? Our Cape Town Education Corporate Services department is looking to add a UK Consultant Support member to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.
We are seeking keen, motivated self-starters to work in our Education Corporate Services team where you will be responsible for managing the day-to-day activities and operations of the Sable International Education corporate services business, ensuring all processes and procedures are adhered to and that customer service levels are maintained.
The role primarily involves managing a client base, processing child-student and student visa applications, and providing end-to-end support throughout the process. This includes ensuring full compliance at every stage in all circumstances with the relevant legislation.
You’re perfect for this position if you:
- Have outstanding communication skills
- Are proactive and able to take initiative
- Have excellent attention to detail
- Have key customer service skills
- Are motivated, energetic, and can work individually and as part of a team
- Are structured and organised with good time management skills
- Have excellent interpersonal skills and can work with people from all levels
- Are computer literate, particularly MS Excel, Word, and Outlook
Extra points if you have:
- Dynamics 365 CRM experience
- UK visa application experience
Your role and responsibilities:
Among other tasks, your main responsibilities will include:
Administration
- Managing and distributing inbound client communication.
- Managing system-generated workflows and client information.
Application management
- Preparing applications and supporting documentation.
- Evaluating applications and assessing documentation.
- Maintaining accurate database records and other electronic records in accordance with system verification requirements.
- Drafting child-student visa applications in line with UKVI compliance.
Invoicing and billing
- Ensuring the invoicing process works effectively for clients.
- Ensuring invoices are dispatched to clients with the correct information and a format acceptable to the client.
- Assisting the Accounts function with any aged debt issues.
Additional duties
- You may be asked from time to time to undertake other tasks that are considered to be relevant to your position.
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