Job description
We’re Hiring! | Sample Shop Assistant| Ackermans Support Centre, Kuilsriver
Are you passionate about retail, customer service, and bringing energy into every task you do? We have an exciting opportunity for a Sample Shop Assistant to join our team at the Ackermans Support Centre in Kuilsriver.
As a key part of our shop team, you’ll play a vital role in delivering an excellent shopping experience while supporting daily operations in-store .
Job Related knowledge and skills
Is able to work to deadlines
Has a high level of accuracy
Excellent customer service skills
Has a high energy level and is prepared to go the extra mile
Is able to maintain a positive attitude and work performance in variety of circumstances
Has a strong sense of integrity and is honest and ethical in all dealings
Is self-motivated, take responsibility and has a sense of pride in what they do
Is able to work independently as well as in a team
Experience and ability to fulfil Supervisory duties when required
Consistently apply Ackermans values & policies and procedures in all aspects of your work
Qualifications and level of experience required
A Grade 12 certificate/Matric
Previous experience in a similar role/s within the clothing and or textile industry would be an advantage
Understanding standard operating procedures within the sample shop
Key Duties & Responsibilities
1.Customer Service
• Provide excellent customer service to give customers a great shopping experience • 5 star customer service principles
2. Cashier Duties
• Process Card Payments • Process New staff accounts • Reporting discrepancies and problems to the Supervisor • Till balancing
3. Merchandising
• Process to separate damaged and non-damagedstock • Count Stock • Check that price tickets are always in stock • Correct Pricing of stock • Attractive Displays of stock • Correct Hanger Inserts • Correct Departments
4. General Housekeeping
• Maintain overall cleanliness • Boxes stacked safely and neatly • Clear walkways • Products neatly aligned
5. Be alert and report any suspicious activity or shoplifiting
• Reporting time to Supervisor • Incident Accuracy
6. Ad Hoc Duties
• Support the Sample Shop Supervisor with ad hoc duties / direct instructions when operationally required
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