For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

We are seeking a highly organized, client-focused Case Manager Specialist to support our team throughout various stages of personal injury cases. This individual will serve as a primary point of contact for clients, manage intake processes, coordinate medical record requests, maintain case files, and provide litigation support through document review, demand preparation, calendaring, and case organization.

Schedule: Monday to Friday 09:00 AM - to 06:00 PM EST

Monthly Compensation: 1,220 to 1,320 USD

Responsibilities include, but are not limited to:

• Organize case files according to litigation and case status.

• Review complaints, pleadings, and discovery-related documents.

• Assist with reviewing and preparing demand letters.

• Review records for completeness and accuracy.

• Conduct client intake and case screening.

• Monitor court deadlines and maintain case calendars.

• Follow up with providers, clients, and third parties as needed.

• Gather, verify, and maintain client information.

• Schedule consultations, appointments, and follow-ups.

Requirements:

• Legal, personal injury, or law firm experience preferred but not required.
• Strong customer service and communication skills.
• Excellent organisational and time-management abilities.
• Ability to manage multiple cases and priorities simultaneously.
• Detail-oriented with strong follow-through and accountability.
• Proficiency with Microsoft Office and case management software.

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.