Barista & Sales Position (Grade 12)

The opportunity:

We are currently seeking a dynamic and enthusiastic Salesperson with a unique blend of customer service skills, sales expertise, and hospitality experience.

The successful candidate will be responsible for providing exceptional customer service, assisting customers with their purchases while creating a warm and welcoming atmosphere.
Additionally, they will be responsible for preparing delicious coffee beverages to enhance the overall customer experience.

Responsibilities: 
•    Customer Engagement: Being an ambassador for our brand and offering exceptional service to ensure a positive shopping experience
•    Sales Expertise: Understand and communicate product features, benefits, and promotions to drive sales and achieve targets.
•    Coffee Preparation: Prepare and serve coffee beverages to a high standard, ensuring consistency and quality.
•    Store Maintenance: Maintain a clean, organized, and inviting store environment, including the coffee preparation area.
•    Cash Handling: Process transactions accurately and efficiently
•    Team Collaboration: Work closely with team members to support overall store operations and achieve sales goals.
•    Inventory Management: Assist with stock replenishment, product displays, and inventory management.

Requirements:
•    A Matric certificate
•    Previous sales experience in a retail environment.
•    Experience in the Hospitality Industry is an advantage.
•    Excellent communication and interpersonal skills, with the ability to build rapport with customers.
•    Strong attention to detail and organizational skills.
•    The ability to take initiative.
•    Ability to work effectively both independently and as part of a team.
•    Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success: 
•    Adhering to Standards - Ensures quality and compliance in the delivery of their work
•    Continual Improvement - Actively seeks opportunities to continually improve processes.
•    Decision Making - Analyses complex situations to ensure effective and timely choices.
•    Driving & Persevering.
•    Leading Others - Inspires and guides others to achieve collective goals.
•    Meeting Customer Expectations - Consistently delivers exceptional customer service.
•    Planning & Organising - Uses a structured approach to effectively manage tasks.
•    Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 

Who we are is because of our people. They are our greatest asset.  TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands.  We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?  

Since the opening of our first store, @home has been redefining the homeware landscape with a unique blend of luxury and functionality throughout the home. Our vision is clear: to create spaces that inspire, comfort and delight, a place where you can truly imagine more. Our commitment to innovation drives us to constantly push the boundaries of what’s possible, introducing new concepts, and staying ahead of the curve. From contemporary and exquisite furniture finds to elegant décor and accessories, @home is a celebration of quality, comfort and timeless style.