If you’ve been waiting for a real entry point into the working world — not theory-only training, not empty promises — this might be your moment. Clover has officially opened applications for its Customer Service Centre (CSC) Learnership Programme, offering 15 learnership positions at its Roodepoort (Constantia Park) Call Centre.
- Check if You Qualify for this Learnership here (Avoid Rejection)
- Are you Ready for these Learnerships? Take the Learnership Readiness Quiz here
- Track Your Daily Career Score here
- Create and Download your CV for these Learnerships here
- Create a Motivational Letter for these Learnerships here
- Practice Interview Questions and Answers for these Learnerships here
- View more 2026 Learnerships here
This is not just another short course. It’s a structured, accredited learnership that combines classroom learning and hands-on call centre experience, ending with a nationally recognised NQF qualification and real workplace exposure inside one of South Africa’s most trusted FMCG brands.
If you are unemployed, have Grade 12, and want to build a career in customer service, call centres, sales support, or administration, keep reading — this opportunity was designed with you in mind.
Quick Overview
Programme Name: Clover SA Customer Service Centre (CSC) Learnership Programme 2026
Job Title: Learner: CSC
Reference Number: CLO260120-2
Closing Date: 30 January 2026
Job Type: Learnership
Department: Customer Service Centre
Number of Positions: 15
Location: Roodepoort (Constantia Park), Gauteng
Qualification Required: Grade 12 / National Certificate (NQF 4)
Target Group: Unemployed youth (2021–2025 matriculants)
Special Note: Persons with disabilities are encouraged to apply
What the CSC Learnership Actually Involves
This learnership places you inside Clover’s Customer Service Centre in Roodepoort, where you will:
- Attend formal classes as prescribed by the learnership
- Receive on-the-job training in a live call centre environment
- Learn how customer service operations work in a large FMCG business
- Graduate with an NQF qualification plus practical experience
You won’t just “observe”. You’ll do the work, with guidance, coaching, and structured assessments.
Minimum Requirements
To qualify, you must meet ALL of the following:
Education
- Grade 12 / Matric or equivalent (NQF Level 4)
- Matric completed within the last 5 years (2021–2025)
- Minimum 55% average in English and Maths or Maths Literacy
Employment Status
- Currently unemployed
- Must NOT have participated in any learnership before
Skills & Technical
- Advanced computer literacy
- Comfortable working with systems and data
Location Preference
- Applicants from West Rand surrounding areas will have an advantage
Inclusion
- Persons with disabilities are strongly encouraged to apply
Key Competencies Clover Is Looking For
Clover isn’t just hiring qualifications — they’re hiring potential and attitude.
Successful learners usually demonstrate:
- Proactiveness and action orientation
- Honesty and consistency
- High personal standards
- Strong interpersonal skills
- Commitment and motivation
- Team collaboration
- Customer-first mindset
- Clear and professional communication
- Basic numerical reasoning
These are workplace survival skills that employers across industries value.
Duties and Responsibilities (What You’ll Actually Do)
During the learnership, you will be trained to:
Customer Interaction
- Provide high-level customer service
- Handle inbound and outbound calls
- Resolve queries and complaints professionally
Order & Data Handling
- Capture and confirm customer orders accurately
- Process orders according to daily call lists
- Inform customers when accounts are on hold
Stakeholder Communication
- Liaise with internal teams regarding customer issues
- Communicate order-related challenges clearly
Sales Support
- Sell Clover and Principal products within customer ranges
- Offer additional products and explain promotions
- Highlight product features and special offers
Teamwork
- Support team members to achieve collective targets
- Participate actively in team meetings
- Contribute to visual management and shared responsibilities
These are real responsibilities, not simulated tasks.
What Qualification Will You Get?
By completing the programme successfully, you will earn:
- A nationally recognised NQF qualification
- Certified call centre and customer service experience
- A reference from Clover — a major employer
This combination makes you far more employable than most entry-level applicants.
How to Apply
- Prepare the following documents:
- Updated CV
- Certified copy of ID
- Certified copy of Matric certificate
- Proof of disability (if applicable)
- Use the Clover reference number: CLO260120-2
- Submit your application before 30 January 2026
Late or incomplete applications are usually not considered.
APPLY FOR THE CLOVER SA CUSTOMER SERVICE CENTRE (CSC) LEARNERSHIP PROGRAMME 2026 HERE
How Edupstairs Helps You Prepare
At Edupstairs, we don’t just post opportunities—we help you win them.
Recommended Tools:
- Edupstairs Internship / Learnership Eligibility Checker
- Edupstairs Financial Literacy Mini-School
- Grow your Confidence – 30-day Challenge
- SA Bursary Probability Checker
- Edupstairs Simple CV Builder Tool
- Edupstairs AI Cover Letter Generator Tool
- Edupstairs Learnership Application Checklist Tool
- Edupstairs Internship Application Checklist Tool
- Edupstairs Interview Q & A Coach Tool
- SA Youth Apprenticeship Readiness Quiz
- Edupstairs Learnership Stipend Calculator Tool
- NSFAS Funding Eligibility Checker Tool
- Edupstairs Qualification-to-Career Pathways Tool
- South African Salary Explorer Tool
- TVET College Enrolment Eligibility Checker Tool
- Edupstairs Career Personality Tool
- Daily Career Score Tracker
- Learnership and Internship Readiness Quiz
Edupstairs Advice
This opportunity is ideal if:
- You want structured entry into the job market
- You struggle with the “no experience” barrier
- You are serious about customer service as a career skill
Before applying:
- Polish your CV using a Simple CV Builder
- Practice interview responses with an Interview Q&A Coach
- Test your workplace readiness using a Customer Service Skills Quiz
Preparation multiplies your chances.
Career Growth Path After This Learnership
This is where many people underestimate the value of CSC learnerships.
After completion, learners typically move into roles such as:
- Call Centre Agent
- Customer Service Consultant
- Sales Support Administrator
- Client Services Officer
- Contact Centre Team Assistant
With experience, you can progress into:
- Senior Agent roles
- Team Leader or Supervisor
- Quality Assurance Analyst
- Training Facilitator
- Customer Experience Manager
Many industries actively recruit people with call centre backgrounds because of their communication and problem-solving skills.
Frequently Asked Questions (FAQ)
- Is this a paid learnership?
Learnerships typically include a stipend, but the exact amount is not always advertised upfront.
- Can I apply if I studied after matric?
Yes, as long as you meet all requirements and have not done a learnership before.
- Is experience required?
No. This programme is designed for first-time workplace entrants.
- Will I be employed permanently after?
There is no automatic guarantee, but many learners secure employment due to the experience gained.
- Can people with disabilities apply?
Yes — Clover actively encourages applications from persons with disabilities.
CLOSING DATE: 30 JANUARY 2026
You can also:
- View latest Internships
- View latest Learnerships
- View Latest Bursaries
- View latest Government jobs
- View latest Company Vacancies
- View latest Municipality vacancies
- Visit the Edupstairs blog for daily updates
Disclaimers
- Edupstairs is not the employer and does not influence selection
- Learnership conditions may change at the employer’s discretion
- Only shortlisted candidates may be contacted
- Submitting false information may result in disqualification
Always apply using official Clover channels.
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE