The Department of Home Affairs invites suitably qualified applicants to apply for their Client Services Clerk Vacancies (X41 Posts). The closing date for applications is the 17th February 2023
POST NO 10: CIVIC SERVICES CLERK, (41 POSITIONS)
SALARY LEVEL: A basic salary of R218 064 to R256 860 per annum (Level 6). In addition, a range of benefits are offered.
CENTRE : Eastern Cape: PSP: Burgersdorp (1 Post)
- REF NO : HRMC 6/23/10a
CENTRE : Eastern Cape: PSP: Cradock (1 Post)
- REF NO : HRMC 6/23/10b
CENTRE : Eastern Cape: PSP: Elliot (1 Post)
- REF NO : HRMC 6/23/10c
CENTRE : Eastern Cape: Medium Office: Grahamstown (1 Post)
- REF NO : HRMC 6/23/10d
CENTRE : Eastern Cape: Medium Office: Humansdorp (1 Post)
- REF NO : HRMC 6/23/10e
CENTRE : Eastern Cape: Large Office: Lusikisiki (2 Posts)
- REF NO : HRMC 6/23/10f
CENTRE : Eastern Cape: Large Office: Mthatha (1 Post)
- REF NO : HRMC 6/23/10g
CENTRE : Eastern Cape: PSP: Ngqeleni (1 Post)
- REF NO : HRMC 6/23/10h
CENTRE : Eastern Cape: Medium Office: Peddie (1 Post)
- REF NO : HRMC 6/23/10i
CENTRE : Eastern Cape: PSP: Port Alfred (1 Post)
- REF NO : HRMC 6/23/10j
CENTRE : Eastern Cape: Medium Office: Queenstown (1 Post)
- REF NO : HRMC 6/23/10k
CENTRE : Free State: Medium Office: Bethlehem (1 Post)
- REF NO : HRMC 6/23/10L
CENTRE : Free State: Medium Office: Sasolburg (1 Post)
- REF NO : HRMC 6/23/10m
CENTRE : Gauteng: Medium Office: Alexandra (1 Post)
- REF NO : HRMC 6/23/10n
CENTRE : Gauteng: Medium Office: Temba (1 Post)
- REF NO : HRMC 6/23/10o
CENTRE : Gauteng: TH: Ipelegeng (1 Post)
- REF NO : HRMC 6/23/10p
CENTRE : Gauteng: TH: Maponya Mall (2 Posts)
- REF NO : HRMC 6/23/10q
CENTRE : Gauteng: Large Office: Pretoria (1 Post)
- REF NO : HRMC 6/23/10r
CENTRE : Gauteng: Medium Office: Soshanguve (1 Post)
- REF NO : HRMC 6/23/10s
CENTRE : KwaZulu-Natal: Medium Office: Escourt (1 Post)
- REF NO : HRMC 6/23/10t
CENTRE : KwaZulu-Natal: Medium Office: Kokstad (2 Posts)
- REF NO : HRMC 6/23/10u
CENTRE : KwaZulu-Natal: Medium Office: Ladysmith (1 Post)
- REF NO : HRMC 6/23/10v
CENTRE : KwaZulu-Natal: PSP: Maphumulo (1 Post)
- REF NO : HRMC 6/23/10w
CENTRE : KwaZulu-Natal: Medium Office: Nongoma (1 Post)
- REF NO : HRMC 6/23/10x
CENTRE : KwaZulu-Natal: Medium Office: Nquthu (1 Post)
- REF NO : HRMC 6/23/10y
CENTRE : KwaZulu-Natal: Large Office: Zululand (1 Post)
- REF NO : HRMC 6/23/10z
CENTRE : Limpopo: Large Office: Polokwane (1 Post)
- REF NO : HRMC 6/23/10aa
CENTRE : Limpopo: Medium Office: Phalaborwa (1 Post)
- REF NO : HRMC 6/23/10ab
CENTRE : Limpopo: PSP: Tshakhuma (1 Post)
- REF NO : HRMC 6/23/10ac
CENTRE : Limpopo: Medium Office: Tzaneen (1 Post)
- REF NO : HRMC 6/23/10ad
CENTRE : North West: Medium Office: Itsoseng (1 Post)
- REF NO : HRMC 6/23/10ae
CENTRE : North West: Medium Office: Mankwe (2 Posts)
- REF NO : HRMC 6/23/10af
CENTRE : North West: Medium Office: Vryburg (1 Post)
- REF NO : HRMC 6/23/10ag
CENTRE : North West: Medium Office: Zeerust (2 Posts)
- REF NO : HRMC 6/23/10ah
CENTRE : Western Cape: Medium Office: Malmesbury (1 Post)
- REF NO : HRMC 6/23/10ai
CENTRE : Western Cape: Medium Office: Wynberg (1 Post)
- REF NO : HRMC 6/23/10aj
REQUIREMENTS:
- An undergraduate qualification in Public Management / Administration / Social Sciences at NQF level 6, and / or DHA Qualification: Home Affairs Services at NQF level 5 all recognised by SAQA
- Basic understanding of Civic Service operations
- Sound knowledge of the Batho Pele Principles
- Computer literacy
- Planning and organizing
- Problem solving
- Written and verbal communication skills
- Financial administration
- Sound interpersonal relations
- Attention to detail
- Teamwork
- Client orientation and customer focus
- Record and time management
- A valid driver’s license will be an added advantage.
DUTIES:
The successful candidate will be responsible for, amongst others, the following specific tasks:
- Process Civic Services applications and issuing of documents in line with procedures and to provide administrative support in the office
- Attend to enquiries and perform online verification
- Greet customers and ensure that they receive a professional warm and friendly welcome
- Operate the live capture photo booth in the office
- Verify, validate and capture client information on system, fingerprints, scan client supporting documents on line
- Examine processed fingerprints and evaluate their validity for entry into the automated fingerprint identification system
- Receive, scan and file smartcards upon receipt at the office
- Process collections of ID smart cards to clients
- Process application of Identity Document, Registration of Births, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing citizenship documents.
APPLICATIONS:
Applications must submitted using the New Z83 Application Form obtainable here
Direct applications to the Department of Home Affairs Office as follows:-
Eastern Cape:
- Postal Address: Private Bag 7413, King Williams Town, 5600
- Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
Free State:
- Postal Address: Postal address: P.O Box 12262 Brandhof 9324
- Physical Address: 40 Victoria Street Willows Bloemfontein 9301
Gauteng:
- Postal Address: Private Bag X108, Braamfontein, 2017,
- Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
KwaZulu-Natal:
- Postal Address: Private Bag X 09, Pietermaritzburg 3209
- Physical address: 181 Church Street, Pietermaritzburg 3209
Limpopo:
- Postal Address: Private Bag X 9517, Polokwane, 0700
- Physical Address: 89 Biccard Street, Polokwane, 0699
Mpumalanga:
- Postal Address: Private Bag X11264, Nelspruit, 1200,
- Physical Address: 29 Bester Street, Nelspruit, 1200
Northern Cape:
- Postal Address: Private Bag X 6073, Kimberley 8300
- Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
North West:
- Postal Address: Private Bag X 119, Mmabatho, 2735,
- Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745
Western Cape:
- Postal Address: Private Bag X 9103, Cape Town, 8000
- Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000
ENQUIRIES:
- Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
- Free State: Mr C Mgwadleka, Tel No: (051) 410 3912
- Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
- KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
- Limpopo: Mr J Kgole, Tel No: (015) 287 2802
- North West: Ms M Seleke, Tel No: (018) 397 9904
- Western Cape: Mr M Pienaar, Tel (021) 488 1409
DOWNLOAD THE NEW Z83 APPLICATION FORM HERE
CLOSING DATE: 17 FEBRUARY 2023
Client Services Clerk
Client Services Clerk
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