The Road Accident Fund (RAF) has opened an exciting opportunity for motivated individuals to join its Claims Division as Administrative Assistants: Verification and Validation (X5 positions). These roles are based at the RAF’s Durban, KwaZulu-Natal office and offer a chance to be part of an organisation that plays a vital role in supporting South Africa’s road users.
The RAF’s mission is to rehabilitate and compensate people injured in road accidents while promoting safer roads for all. By joining this team, successful applicants will contribute to ensuring valid and legitimate claims are processed with care, efficiency, and integrity.
Position Details
- Job Title: Administrative Assistant: Verification and Validation
- Positions Available: 5
- Division: Claims
- Reference No: 6264
- Location: Durban, KwaZulu-Natal
- Employment Type: Fixed Term Contract (18 months)
- Targeted EE Role: No
- Grade: T.A.S.K Grade 06
- Salary: R244,732.00 per annum
- Closing Date: 29 October 2025
Purpose of the Job
The Administrative Assistant: Verification and Validation will play a key role in ensuring that only valid and legitimate claims are processed by the RAF. This involves a careful review of claim files, records, and documents to maintain accuracy, fairness, and transparency in the claims process.
Key Responsibilities
The successful candidates will be responsible for:
- Handling the movement of files and correspondence within the division.
- Conducting verification and validation of claims.
- Maintaining accurate record-keeping systems.
- Building and managing stakeholder relations.
- Performing interrogation and fact-checking of claims.
- General office administration duties to support the smooth running of the division.
Minimum Requirements
Qualifications:
- A Matric / Grade 12 (NQF Level 4) qualification.
Experience:
- At least 1 year of relevant working experience in an office environment.
Core Competencies
Behavioural:
- Personal Mastery
- Emotional Wisdom
- Ethics and Governance
- Customer Orientation & Focus
Technical:
- Strong computer literacy
- Excellent written, verbal, and listening communication skills
- Professionalism and customer service orientation
- Effective negotiation and organisational skills
- Analytical thinking and problem-solving abilities
Why Consider This Role?
This opportunity is ideal for individuals looking to gain valuable experience in a structured, professional environment while contributing to a national cause. As part of the RAF’s Claims Division, candidates will:
- Gain exposure to the complex processes of claims management.
- Develop key skills in administration, verification, and stakeholder engagement.
- Work within a supportive environment that values ethics, professionalism, and service delivery.
With a competitive salary and the opportunity to make a real difference, this is a valuable stepping stone for young professionals aiming to grow their careers in administration, claims management, and customer service.
Application Details
Interested applicants should prepare the following documents for submission:
- A detailed CV
- Certified copy of ID
- Certified copy of Matric certificate
APPLY FOR THE ROAD ACCIDENT FUND (RAF) ADMINISTRATIVE ASSISTANT VACANCIES HERE
Our Conclusion
The Road Accident Fund Administrative Assistant: Verification and Validation vacancies provide a meaningful chance to grow professionally while serving the public. This is a call for diligent, ethical, and motivated candidates to apply before the closing date.
CLOSING DATE: 29 OCTOBER 2025
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE