South African youth looking to break into the fast-growing IT industry now have a powerful opportunity. Ikusasa Technology Solutions has officially opened applications for its Funded Technical Support Learnership Programme (NQF Level 4), a structured 12-month programme designed to equip unemployed young people with practical ICT skills, workplace experience, and an industry-recognised qualification.
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The programme is hosted in partnership with MICT SETA, one of South Africa’s Sector Education and Training Authorities responsible for developing skills in the Information and Communications Technology sector.
For many young South Africans interested in technology but lacking formal experience, this learnership could serve as the bridge between unemployment and a professional IT career.
Quick Overview
Programme: Technical Support Learnership Programme
Provider: Ikusasa Technology Solutions
Qualification: Technical Support – NQF Level 4
SAQA ID: 78964
Credits: 163 Credits
Duration: 12 Months
Location: Esayidi TVET College – Umzimkhulu Campus, KwaZulu-Natal
Stipend: Paid monthly according to MICT SETA guidelines
Eligibility Age: 18 – 35 years
Minimum Qualification: Matric certificate
Academic Requirement: Minimum 50% in Mathematics and English
Closing Date: 21 March 2026
Application Details:
Email: info@ikusasatech.com
Phone: +27 82 494 7848
Telephone: 010 824 1153 / 1154
About the Technical Support Learnership Qualification
The programme leads to a National Certificate: Information Technology – Technical Support (NQF Level 4).
This qualification is registered under SAQA ID 78964 and carries 163 credits.
The qualification focuses on providing learners with knowledge and hands-on skills required to support computer systems, networks, and users.
Learners typically gain training in areas such as:
- Computer hardware troubleshooting
• Operating system support
• Network basics
• Help desk operations
• IT customer service
• Data protection and cybersecurity basics
• Software installation and maintenance
• Remote support tools
Because the qualification includes workplace training, learners develop real practical experience, not just theoretical knowledge.
Duration and Stipend
The learnership programme runs for 12 months.
During this period, learners participate in both classroom-based training and workplace exposure.
Participants also receive a monthly stipend paid in line with MICT SETA guidelines, which helps cover basic living expenses while they gain valuable work experience.
Although the exact stipend amount may vary depending on the programme structure and funding agreements, most MICT SETA learnership stipends typically range between:
- R3 500 and R6 500 per month
This financial support helps learners focus on completing the programme successfully.
Location of Training
Training for this programme will take place at:
Esayidi TVET College – Umzimkhulu Campus
KwaZulu-Natal, South Africa
TVET colleges play an important role in South Africa’s skills development ecosystem by offering vocational training aligned with industry needs.
Hosting the programme at a TVET college allows learners to benefit from both structured academic learning and practical exposure.
Minimum Requirements
To qualify for the Ikusasa Technical Support Learnership Programme, applicants must meet the following criteria:
- Must be a South African citizen
• Must be between the ages of 18 and 35
• Must have a Matric certificate
• Must have obtained at least 50% in Mathematics and English
• Must not have previously participated in a MICT SETA funded programme
• Basic IT knowledge will be considered an advantage
Meeting these requirements does not automatically guarantee acceptance. Because learnerships are competitive, selection typically involves screening and shortlisting.
Documents You May Need When Applying
Applicants are generally expected to prepare supporting documents when applying for learnerships.
These may include:
- Certified copy of South African ID
• Certified Matric certificate
• Updated CV
• Academic transcript (if applicable)
• Proof of residence
• Contact details and references
Having your documents ready in advance can improve your chances of submitting a complete application.
How to Apply
Interested applicants can submit their applications through the contact details provided by the training provider.
Application Email: info@ikusasatech.com
Phone: +27 82 494 7848
Telephone: 010 824 1153 / 1154
Applicants are encouraged to apply before the closing date of 21 March 2026.
Late applications may not be considered.
How Edupstairs Helps You Prepare
At Edupstairs, we don’t just post opportunities—we help you win them.
Recommended Tools:
- Youth Employment Eligibility Checker
- SAPS / Metro / Traffic / DCS Eligibility Checker
- Edupstairs Internship / Learnership Eligibility Checker
- Edupstairs Financial Literacy Mini-School
- Grow your Confidence – 30-day Challenge
- SA Bursary Probability Checker
- Edupstairs Simple CV Builder Tool
- Edupstairs AI Cover Letter Generator Tool
- Edupstairs Learnership Application Checklist Tool
- Edupstairs Internship Application Checklist Tool
- Edupstairs Interview Q & A Coach Tool
- SA Youth Apprenticeship Readiness Quiz
- Edupstairs Learnership Stipend Calculator Tool
- NSFAS Funding Eligibility Checker Tool
- Edupstairs Qualification-to-Career Pathways Tool
- South African Salary Explorer Tool
- TVET College Enrolment Eligibility Checker Tool
- Edupstairs Career Personality Tool
- Daily Career Score Tracker
- Learnership and Internship Readiness Quiz
Edupstairs Advice for Applicants
As a youth empowerment platform dedicated to helping South Africans access opportunities, Edupstairs recommends the following steps to strengthen your application.
- Research the ICT sector
Understanding basic IT concepts can give you an advantage during interviews.
- Build basic computer skills
Learn how to troubleshoot simple computer problems and understand operating systems.
- Prepare a strong CV
Highlight any computer skills, training, or volunteer experience related to technology.
- Apply early
Learnership programmes often receive thousands of applications.
- Avoid scams
Always verify opportunities through trusted sources.
Career Growth Path After Completing the Programme
Completing a Technical Support Learnership can open several career opportunities.
Possible career paths include:
IT Support Technician
Help Desk Technician
Network Support Assistant
Desktop Support Specialist
Technical Support Consultant
IT Service Desk Analyst
Junior System Administrator
With further study and certifications, learners can advance into roles such as:
Network Engineer
Cybersecurity Specialist
Cloud Support Engineer
IT Project Manager
Many IT professionals begin their careers in technical support before specialising in other technology fields.
Frequently Asked Questions (FAQ)
- What is a technical support learnership?
A technical support learnership is a structured training programme that combines classroom learning and workplace experience to prepare participants for IT support roles.
- Do I need previous IT experience?
No. Basic IT knowledge may help, but it is not always required. The programme provides foundational training.
- Is the learnership paid?
Yes. Learners receive a monthly stipend according to MICT SETA guidelines.
- Will I get a job after completing the programme?
Although employment is not guaranteed, the qualification and experience significantly improve employability in the ICT sector.
- Can I apply if I studied Maths Literacy?
The advert specifically requires Mathematics with at least 50%. Applicants should confirm with the training provider if Maths Literacy may be considered.
- Where will training take place?
Training will be hosted at Esayidi TVET College – Umzimkhulu Campus in KwaZulu-Natal.
CLOSING DATE: 21 MARCH 2026
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Disclaimers
Edupstairs publishes verified education and employment opportunities to help South African youth access training programmes.
However:
- Edupstairs is not responsible for the recruitment process.
• Applicants should apply directly to the organisation listed in the advertisement.
• Always verify opportunities before submitting personal documents.
If you suspect fraudulent activity, report it to the relevant authorities.
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