The Electrical Contractors Association South Africa (ECASA) has announced exciting fixed-term opportunities for passionate and professional individuals to join their team as Call Centre Agents. These vacancies are offered on a 3-month contract basis and present a unique chance for dynamic young South Africans to gain valuable experience in a fast-paced, client-focused environment.
If you have excellent communication skills, a customer-first mindset, and the ability to adapt quickly under pressure, this role is for you. ECASA is seeking motivated candidates who can start immediately, making this an ideal opportunity for those ready to take the next step in their careers without delay.
Minimum Requirements
To be considered for these roles, applicants must meet the following essential requirements:
- Matric / Grade 12 certificate
- Valid driver’s license (Code B or C1)
- Fluency in English (written and spoken)
- Proficiency in at least one additional South African language (advantageous)
- Availability to start immediately
Meeting these requirements ensures that applicants have both the academic foundation and the practical readiness to excel as Call Centre Agents.
Key Competencies
ECASA is looking for individuals who not only meet the minimum requirements but also demonstrate strong workplace competencies, including:
- Excellent communication and interpersonal skills – the ability to handle diverse clients with professionalism and empathy.
- Problem-solving abilities – confidence in resolving issues quickly and effectively.
- Ability to work under pressure – resilience in a high-demand environment where targets must be met.
- Adaptability and professionalism – ensuring a high standard of service delivery at all times.
These competencies are critical for success in a call centre role, as agents often serve as the first point of contact between ECASA and its stakeholders.
Why Apply?
Working with ECASA as a Call Centre Agent provides:
- Exposure to a professional work environment within a nationally recognised organisation.
- Opportunities to enhance customer service, communication, and problem-solving skills.
- The chance to build a professional track record and gain references for future employment.
Although the contract is short-term (3 months), the experience gained can significantly boost employability and open doors to further career opportunities.
Application Process
Interested candidates who meet the requirements should prepare the following:
- A detailed CV outlining qualifications, language proficiency, and relevant experience.
- Certified copies of supporting documents (Matric certificate, driver’s license, and ID).
- Proof of availability to commence immediately.
Interested candidates must send their applications to Theresa Megalane (HR Manager) at theresa.megalane@ecasa.co.za. Kindly write the subject of your email as “Call Centre Agent ECA(SA)”.
DOWNLOAD THE ELECTRICAL CONTRACTORS ASSOCIATION SOUTH AFRICA (ECASA) CALL CENTRE AGENT VACANCIES ADVERT HERE
Our Conclusion
This is a golden opportunity for unemployed youth and aspiring professionals to secure a short-term contract with one of South Africa’s leading associations. If you have the right skills and qualifications, do not miss this chance to apply.
CLOSING DATE: 08 OCTOBER 2025
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