The Department of Employment and Labour (DEL) has opened multiple exciting career opportunities for Client Service Officers across South Africa. These entry-level roles offer competitive salaries, structured training, and the chance to grow within a vital national institution committed to labour relations, unemployment assistance, and workplace regulation.
Why These Roles Matter:
Client Service Officers are the frontline faces of DEL, guiding citizens through critical services like unemployment insurance, labour legislation enquiries, and work-seeker registration. They uphold the Batho Pele (“People First”) principles, ensuring government-provided services are accessible, courteous, and effective.
POSTS: CLIENT SERVICE OFFICER (X98 POSTS)
SALARY : R269 499 per annum
CENTRE :
- Labour Centre: Lephalale Ref No: HR4/4/6/17 (X4 Posts)
- Labour Centre: Thabazimbi Satellite Office Ref No: HR4/4/6/18 (X3 Posts)
- Labour Centre: Modimolle Ref No: HR4/4/6/19 (X4 Posts)
- Labour Centre: Warmbath Satellite Office Ref No: HR4/4/6/20 (X3 Posts)
- Labour Centre: Tzaneen Ref No: HR4/4/6/21 (X3 Posts)
- Labour Centre: Groblersdal (Ref No: HR4/4/6/22) (X4 Posts)
- Labour Centre: Giyani Ref No: HR4/4/6/23 (X4 Posts)
- Labour Centre: Jane Furse Ref No: HR4/4/6/24 (X3 Posts)
- Labour Centre: Burgersfort Satellite Office Ref No: HR4/4/6/25 (X3 Posts)
- Labour Centre: Lebowakgomo Ref No: HR4/4/6/26 (X4 Posts)
- Labour Centre: Makhado Ref No: HR4/4/6/27 (X2 Posts)
- Labour Centre: Musina Satellite Office Ref No: HR4/4/6/28 (X3 Posts)
- Labour Centre: Mokopane Ref No: HR4/4/6/29 (X3 Posts)
- Labour Centre: Mookgopong Satellite Office Ref No: HR4/4/6/30 (X3 Posts)
- Labour Centre: Phalaborwa Ref No: HR4/4/6/31 (X1 Post)
- Labour Centre: Hoedspruit Ref No: HR4/4/6/32 (X3 Posts)
- Labour Centre: Mankweng Satellite Office Ref No: HR4/4/6/33 (X3 Posts)
- Labour Centre: Seshego Ref No: HR4/4/6/34 (X3 Posts)
- Labour Centre: Malamule Satellite Office Ref No: HR4/4/6/35 (X3 Posts)
- Labour Centre: Giyani Ref No: HR4/4/6/94 (X2 Posts)
- Labour Centre: Jane Furse Ref No: HR4/4/6/95 (X1 Post)
- Labour Centre: Burgersfort Satellite Office Ref No: HR4/4/6/96 (X3 Posts)
- Labour Centre: Thabazimbi Satellite Office Ref No: HR4/4/6/97 (X3 Posts)
- Labour Centre: Musina Satellite Office Ref No: HR4/4/6/98 (X3 Posts)
- Labour Centre: Modimolle Ref No: HR4/4/6/99 (X1 Post)
- Labour Centre: Warmbath Satellite Office Ref No: HR4/4/6/100 (X1 Posts)
- Labour Centre: Mokopane Ref No: HR4/4/6/101 (X3 Posts)
- Labour Centre: Mookgopong Satellite Office Ref No: HR4/4/6/102 (X2 Posts)
- Labour Centre: Seshego Ref No: HR4/4/6/103 (X2 Posts)
- Labour Centre: Malamulela Satellite Office Ref No: HR4/4/6/104 (X2 Posts)
- Labour Centre: Groblersdal Ref No: HR4/4/6/105 (X3 Posts)
- Labour Centre: Hoedspruit Satellite Office Ref No: HR4/4/6/106 (X1 Post)
- Labour Centre: Mankweng Satellite Office Ref No: HR4/4/6/107 (X1 posts)
- Labour Centre: Giyani Ref No: HR4/4/6/108 (X1 Post)
- Labour Centre: Lephalale Ref No: HR4/4/6/109 (X1 Post)
- Labour Centre: Makhado Ref No: HR4/4/6/110 (X1 Post)
- Labour Centre: Modimolle Ref No: HR4/4/6/111 (X1 Post)
- Labour Centre: Mokopane Ref No: HR4/4/6/112 (X1 Post)
- Labour Centre: Phalaborwa Ref No: HR4/4/6/113 (X1 Post)
- Labour Centre: Polokwane Ref No: HR4/4/6/114 (X1 Post)
- Labour Centre: Lephalale Ref No: HR4/4/6/115 (X1 Post)
- Labour Centre: Mokopane Ref No: HR4/4/6/116 (X1 Post)
- Labour Centre: Phalaborwa Ref No: HR4/4/6/117 (X1 Post)
- Labour Centre: Polokwane Ref No: HR4/4/6/118 (X1 Post)
REQUIREMENTS :
- Matriculation/Grade 12/Senior Certificate.
Knowledge:
- Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles,
- Department of Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines
Skills:
- Interview, Communication (verbal and written), Computer Literacy,
- Listening, Interpretation (ability to interpret UI Act and Contributions Act),
- Conflict Management, Time Management, Customer Relations, Analytical,
- Interpersonal, Telephone etiquette, On job training (operational system).
DUTIES :
- Provide screening services.
- Process applications for UIF benefits.
- Register payment continuation forms.
- Provide administrative functions.
Why You Should Apply:
These roles are excellent for career starters aiming to build public administration expertise while serving communities. You’ll gain hands‑on experience with UIF/PES systems and be in an environment that prioritises professional development, workplace equity, and legislative compliance.
Tips for Applicants:
- Thoroughly study relevant labour regulations and Batho Pele principles.
- Highlight client-facing, communication, and computer skills in your CV and Z83 form.
- Submit all required documents in PDF format before the deadline.
- Emphasise your commitment to public service and equity in your motivational statement.
APPLICATIONS :
Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700 Or hand deliver at 42a Schoeman Street, Polokwane OR
- UIFJobs–LEP@labour.gov.za Lephalale and Thabazimbi
- UIFJobs–MOD@labour.gov.za Modimolle and Warmbath
- UIFJobs–TZN@labour.gov.za Tzaneen
- UIFJobs–GLD@labour.gov.za Groblersdal
- UIFJobs–GIY@labour.gov.za Giyani
- UIFJobs–JF@labour.gov.za Jane Furse and Burgersfort
- UIFJobs–LEB@labour.gov.za Lebowakgomo
- UIFJobs–MAKH@labour.gov.za Makhado and Musina
- UIFJobs–MOK@labour.gov.za Mokopane and Mookgopong
- UIFJobs–PHAL@labour.gov.za Phalaborwa and Hoedspruit
- UIFJobs–PLK@labour.gov.za Mankweng
- UIFJobs–SESH@labour.gov.za Seshego
- UIFJobs-THO@labour.gov.za for Malamulela
- UIFJobs-LEP@labour.gov.za for Thabazimbi
- UIFJobs-MAKH@labour.gov.za for Musina
- UIFJobs-PHAL@labour.gov.za for Hoedspruit
- Job-PLK@labour.gov.za for Polokwane
DOWNLOAD THE DEPARTMENT OF LABOUR VACANCIES ADVERT HERE
NOTE:
All attachments for online application must include an application Z83 form and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified.
ENQUIRIES : Ms. TE Maluleke Tel 015 290 1768
CLOSING DATE : 11 July 2025 at 16:00 (walk-in) and 00:00 (online)
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE