The Department of Employment and Labour invites suitably qualified applicants to apply for their Call Centre Agent Vacancies (X3 Posts). The closing date for applications is the 18th November 2022
CALL CENTRE AGENTS REF NO: HR4/4/3/1/CCA/UIF (X3 POSTS)
SALARY: R176 310 per annum
CENTRE: Unemployment Insurance Fund: Pretoria
REQUIREMENTS:
- Grade 12 Certificate / equivalent.
- No experience required.
Knowledge:
Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Batho Pele Principles, Call Centre Operating System.
Skills:
Communication (verbal and written), Listening, Computer Literacy, Interpersonal, Customer Focused.
DUTIES:
- Provide inbound and outbound calls services.
- Render helpdesk services.
- Maintain the employer database
APPLICATIONS:
Applications need to be completed on a New Z83 application form obtainable here
Applications should be sent to:
Chief Director: Human Resources Management, P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria. For attention: Sub- directorate: Human Resources Management, UIF
ENQUIRIES:
Ms JN Twala and Mr NG Kgatle Tel No: (012) 337 1855/1563
DOWNLOAD THE Z83 APPLICATION FORM HERE
CLOSING DATE: 18 NOVEMBER 2022 AT 16:00
Centre Agent Vacancies
