Eskom invites suitably qualified applicants to apply for their latest Service Agent Contact Centre Vacancies (X14 Posts). The closing date for applications are the 16th and the 20th October 2023
POSITION: SERVICE AGENT CONTACT CENTRE X 14POSTS
- Relevant 3 year Diploma
- 3 Years Customer Service / Customer Relations
- Interpersonal Skills
- Planning and Organisational Skills
- Customer Service and Product Skills
- Telephone Skills
- Computer Skills
- Communication Skills
- Organisational Knowledge
- Ability to deal with stress
- Report Compilation
- Effective Time Management
- Handle inbound interactions.
- Handling back office activities (NON- Technical Dispatch &Follow-ups).
- Handling multi-media activities and outbound (Proactive Customer Interaction) campaigns.
- Strive for excellence customer interaction and service improvement.
- Supports Marketing, Sales, and Customer Service process
- Perform Vending prepaid and Easy pay, activities
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE
Eskom Service Agent Contact Centre Vacancies
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