Eskom invites suitably qualified applicants to apply for their latest Service Agent Contact Centre Vacancies (X14 Posts). The closing date for applications are the 16th and the 20th October 2023
POSITION: SERVICE AGENT CONTACT CENTRE X 14POSTS
MINIMUM REQUIREMENTS:
Qualification(s):
- Relevant 3 year Diploma
Experience:
- 3 Years Customer Service / Customer Relations
SKILL:
- Interpersonal Skills
- Planning and Organisational Skills
- Customer Service and Product Skills
- Telephone Skills
- Computer Skills
- Communication Skills
KNOWLEDGE:
- Organisational Knowledge
- Ability to deal with stress
- Report Compilation
- Effective Time Management
KEY RESPONSIBILITIES
- Handle inbound interactions.
- Handling back office activities (NON- Technical Dispatch &Follow-ups).
- Handling multi-media activities and outbound (Proactive Customer Interaction) campaigns.
- Strive for excellence customer interaction and service improvement.
- Supports Marketing, Sales, and Customer Service process
- Perform Vending prepaid and Easy pay, activities
APPLY FOR THE SERVICE AGENT CONTACT CENTRE X8 AT ESKOM HERE
APPLY FOR THE SERVICE AGENT CONTACT CENTRE X2 AT ESKOM HERE
APPLY FOR THE SERVICE AGENT CONTACT CENTRE X4 AT ESKOM HERE
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE
Eskom Service Agent Contact Centre Vacancies
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