In South Africa’s evolving transport sector, the Road Accident Fund (RAF) plays a pivotal role in providing restitution for individuals injured or affected by motor vehicle accidents. To strengthen its service delivery, the RAF periodically seeks skilled professionals to join its teams—particularly as Verification and Validation Consultants. These roles present rewarding opportunities for consultants with analytical acumen, regulatory insight, and a genuine desire to contribute to fair claims management.
Why these Roles Matter:
When a claim is lodged with the RAF, accuracy is non-negotiable. Claims must be examined thoroughly to confirm legitimacy, validate documentation, and ensure adherence to policy and legal frameworks. Verification and Validation Consultants occupy that essential middle ground—they act as gatekeepers who safeguard both the claimant’s rights and public funds, balancing compassion with compliance.
POSITIONS: CONSULTANT: VERIFICATION AND VALIDATION (X5 POSTS)
JOB TYPE: FIXED TERM CONTRACT
LOCATION: JOHANNESBURG, GAUTENG
PURPOSE:
The Consultant: Verification and Validation is responsible for the verification and validation of registered claims.
QUALIFICATIONS & EXPERIENCE:
Qualification
- Bachelor’s Degree/ Advanced Diploma in a related qualification.
Experience
- Relevant 3 years’ experience in the claims environment.
KEY PERFORMANCE AREAS
Verification and Validation.
- Apply sound legal RAF Act and Regulations to Act, Case Law) knowledge on daily basis to validate claims.
- Search for and apply relevant Case Law during verification and validation.
- Determine the need to call in the injured for questioning in line with the RAF act.
- Apply RAF procedures to validate the claims.
- Assess duplicate claims to address mandates and minimise further processing of duplicate claims.
- Examine and apply the prescription of rules at the claim and product level.
- Verify data and information with relevant stakeholders.
- Assess the validity of death benefits products to determine locus standi.
Technical and behavioral competencies required
- Ability to differentiate different RAF Products
- Knowledge of Motor vehicle Act
- Complex problem identification, solving and decision making.
- Customer value proposition
- Good financial management skills
- Strong analytical capabilities
- Knowledge of Motor Vehicle Accident legislation
- PFMA knowledge
- Attention to detail.
- Planning, Organising and Coordinating
- Personal Mastery
- Judgement and Decision Making
- Ethics and Values
- Client Service Orientation
Stakeholder Management
- Maintain healthy relationships with all stakeholders.
- Follow up and feedback to all stakeholders to keep them updated on the status of a query.
- Respond to queries within the predefined turnaround times.
Reporting
- Track and report against set objectives and targets.
- Report on emerging risks.
- Provide ad hoc reports on process improvement initiatives.
NOTE: THIS IS A 12-MONTH FIXED-TERM CONTRACT POSITION
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Why Pursue This Role?
- Impact & Purpose – Play a meaningful role in ensuring injured South Africans receive fair and accurate compensation.
- Professional Growth – Deepen your skill set in auditing, regulatory compliance, and public sector consultancy.
- Networking & Reputation – Build relationships within RAF, Treasury, compliance offices, and beyond.
- Scope for Long-Term Engagement – High-performing consultants often secure extensions, retained consulting assignments, or even internal roles.
Challenges to Anticipate
- Tight Deadlines – Claims suite analysis is time‑sensitive and process-driven.
- High Volumes – The RAF processes tens of thousands of claims—seasoned systems and good team management help.
- Evolving Requirements – Changes in RAF policies, legal rulings (e.g. RAF Amendment Bill), or Treasury guidelines demand continuous adaptability.
- Impartiality – Consultants must approach each file with neutrality—even when dealing with emotional or high-stakes cases.
Tips to Get Ahead
- Develop strong familiarity with the RAF Act, related regulations, and Treasury frameworks.
- Highlight any forensic or audit certifications (e.g. CFE, CA, CISA) in your proposal.
- Demonstrate comprehension of medical terminology and coding systems.
- Use credible past assignment examples that prove your ability to review 100+ files with consistency and clarity.
- Position yourself as outcomes‑focused—tell RAF how your insights lead to stronger processes, cost saving, or fraud mitigation.
By aligning your skills with the RAF’s core need—fair, efficient, and accurate claims administration—you enter a highly impactful professional world. Whether you come from an insurance, audit, legal, or healthcare background, your expertise can serve as a powerful catalyst for positive change within the RAF framework.
Stay alert to tender portals, prepare a strong technical and compliance-led proposal, and – if selected – commit to rigorous, impartial, and insightful consulting engagement. In return, you’ll help build a South Africa where road-accident victims receive both care and justice.
CLOSING DATE: 15 JULY 2025
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