In a decisive move to strengthen its commitment to providing social protection and supporting unemployed citizens, the Department of Employment and Labour has announced ten (10) new UI Claims Officer posts across various provincial offices. These roles are critical in facilitating the administration and processing of Unemployment Insurance (UI) benefits to qualifying individuals. For passionate professionals who seek to make a difference while gaining valuable public sector experience, this opportunity is a gateway to a purposeful career.
Why Apply?
Joining the Department of Employment and Labour is more than just a job—it’s a mission. UI Claims Officers play an essential role in upholding the rights of vulnerable workers, ensuring that government relief reaches the people who need it most. With a focus on service delivery, transformation, and transparency, the department provides employees with a supportive environment to grow and serve.
This position offers:
- A competitive salary package, aligned with public sector pay scales
- Skills development and training
- Opportunities for career progression within the department
- A chance to be at the forefront of social justice and economic stability
POSTS:UI CLAIMS OFFICER REF NO: HR4/4/10/843 (X10 POSTS)
SALARY : R269 499 per annum
CENTRE :
- Provincial Office: Western Cape
REQUIREMENTS :
- Grade 12/Senior Certificate.
- 0 to 6 months’ experience.
Knowledge:
- Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles,
- Department of Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines
Skills:
- Communication (verbal and written), Computer Literacy, Listening,
- Customer Relations, Analytical, Decision Making
DUTIES :
- Receive and assess all the UI Claims on the relevant systems in line with the Standard Operating Procedure (SOP).
- Register all employers and verify the declaration of employees as per the relevant prescripts.
- Execute the payment of approved claims as per the set time frames.
- Attend to enquiries relating to all processed claims or any other matter relating to the processing of claims.
- Perform administrative duties in the section.
APPLICATIONS :
Email: Jobs-WC6@LABOUR.gov.za
Post: Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand deliver at: Department of Employment
Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process.
DOWNLOAD THE DEPARTMENT OF LABOUR VACANCIES ADVERT HERE
This is your opportunity to be part of a transformative team working to uplift communities through efficient and compassionate service. Apply now and help ensure that no unemployed South African is left behind.
ENQUIRIES : Mr. Q Bowman Tel No: (021) 441 8120
CLOSING DATE : 01 August 2025 at 16:00 (walk-in) and 00:00 (online)
EDUPSTAIRS IS A REGISTERED NON-PROFIT ORGANISATION NPO No: 232 – 182, PUBLIC BENEFIT ORGANISATION (PBO): 930066984. EDUPSTAIRS DOES NOT, IN ANY WAY OR FORM, SOLICIT MONEY OR CV’S FROM PEOPLE FOR JOBS. PLEASE BE AWARE OF PHONY JOB POSTINGS AND RECRUITMENT FRAUD. FOR MORE INFORMATION VISIT OUR SCAM/FRAUD ALERT PAGE HERE