The MultiChoice Group (DSTV) invites suitably qualified applicants to apply for their various open vacancies. The Closing Date for applications is the 24th January 2023
- THE MULTICHOICE GROUP (DSTV)
APPLICATIONS ARE INVITED FROM SUITABLY QUALIFIED AND EXPERIENCED CANDIDATES TO APPLY THE FOLLOWING VACANT POSITIONS:
POST 1: SENIOR MANAGER CX AND CARE
REF NO: 0001
LOCATION: MULTICHOICE CITY
CLOSING DATE: 24 JANUARY 2023
REQUIREMENTS:
- BCom Degree or equivalent qualification.
- Extensive Customer Experience knowledge and experience required with a proven track record in the drafting and implementation of Customer Experience strategies
Experience
- Minimum of 3 years’ experience in running a large Customer Experience environment
- Experience with working with African markets would be an advantage
- Good overall experience in all areas of the MAL Business
- MCA Product / Service knowledge an advantage
- Excellent Understanding and proven track record of use of Project management principles.
- Experience in Care channels.
POST 2: RISK AND COMPLIANCE MANAGER
REF NO: 0002
LOCATION: MULTICHOICE CITY
CLOSING DATE: 24 JANUARY 2023
REQUIREMENTS:
- BCom degree OR bachelor’s degree in finance, Internal Audit and/or Risk Management
- An honours degree in either of the two disciplines is essential
Recommended
- CIA, ISO31000 or similar international certifications
Experience
- At least 8-10 years’ internal audit and/or risk management experience
- Minimum three years in a position regularly liaising with senior management
- Strong communication skills and demonstrated ability to communicate at a senior management level
- Excellent understanding of risks and controls
- Good understanding of business models and general business practices
- Strong proven experience in understanding business processes and process improvements
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