PERMANENT INFORMATION COMMUNICATION TECHNOLOGY (ICT) INTERNSHIP POSITIONS (X3 POSTS) AT AGRISETA

AgriSETA invites suitably qualified applicants to apply for their Information Communication Technology (ICT) Internship Positions (X3 Posts). The closing date for applications is the 26th November 2024

POSTS: ICT INTERNSHIPS X3

Post Ref: AgriS1102/2024
Duration: 24 Months
Remuneration: Market related
Location: Head Office (Pretoria)

JOB PURPOSE:

AgriSETA is looking for suitably qualified candidates to apply for the ICT Internship Programme to gain training and workplace experience in administrative and technical support to implement, monitor, and upgrade information technology systems (hardware and software).

KEY PERFORMANCE AREAS:

Providing the first level of internal IT support for AgriSETA endusers
Handling of all verbal, e-mail, and phone queries, and ensuring these queries are logged
Log calls on the call logging system (Helpdesk) and maintains full documentation
Solve desktop hardware/software problems and provide ongoing support for staff
Provide functional support for assigned departments or areas and assist technology users with basic problems and training needs
Install standard hardware, software, and upgrades
Perform basic system management and routine security administration, including updating endpoint devices
Gain a working knowledge of system commands, utilities, and operations
Identify, research, and recommend resolutions of technical problems and perform routine repairs under the guidance of senior technical support representatives
Identify and report areas for product improvement or needs for new products
Refer more complex problems to higher level technical support representatives
Maintain, update, and keep the department or area computer/inventory tracking system current
Assist with Cyber security awareness campaigns
Assist to remediate ICT vulnerabilities detected
Participate in the implementation, monitoring, and upgrading of computer anti-virus and malware protection systems.
Assists with ICT risks, ICT Projects and ICT Governance/Operations Management

MINIMUM QUALIFICATION AND EXPERIENCE:

National Diploma/ NQF level 6 in Information Technology / Certification in A+, N+, and MCSE/Microsoft Azure Fundamentals
No working experience required.
ITIL and COBIT foundation certification will be added advantage

SKILLS AND ATTRIBUTES REQUIRED:

Problem-solving / trouble shooting skills.
Ability to work under pressure.
Team Player and must be able to function individually with minimal supervision.
Matured and highly professional.
Strong commitment to meet deadlines.
Good interpersonal skills and ability to think proactively.
Attention to detail

APPLICATIONS:

An updated CV with a cover letter (excluding certificates) should be forwarded to: ICT_Intern@agriseta.co.za

DOWNLOAD THE AGRISETA INTERNSHIP POSITIONS ADVERT HERE

Enquiries: oscar@agriseta.co.za

CLOSING DATE: 26 NOVEMBER 2024

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