As the Basic Education Employment Initiative (BEEI) enters Phase V, one of the most critical training components for Care and Support Assistants (CSAs) is the Psychosocial Support (PSS) in Schools online course. Developed and facilitated by TeacherConnect in partnership with DBE-E³, this course is a cornerstone of holistic school well-being support, equipping CSAs with the skills and tools they need to make a meaningful impact in learners’ emotional, social, and psychological development.
Why Psychosocial Support (PSS) Matters in Schools
Many South African learners face complex challenges such as poverty, trauma, neglect, and abuse. These issues often create barriers to learning and academic success. That’s where psychosocial support becomes essential. PSS goes beyond academics—it focuses on the emotional and mental health of learners, ensuring they feel safe, supported, and valued in the classroom.
As CSAs, your role in the school system is to be that bridge of support. You offer not just a listening ear, but also tools, guidance, and referrals that help learners thrive despite their challenges.
About the PSS Online Course by TeacherConnect DBE-Ecubed
This course has been carefully designed for Care and Support Assistants participating in BEEI Phase V. Hosted on the TeacherConnect platform, the PSS course is practical, interactive, and aligned with the Department of Basic Education’s National Policy on Learner Support. It ensures every CSA becomes an effective agent of change in schools.
Key features of the course include:
- Understanding Psychosocial Support: Learn the core principles and importance of psychosocial well-being in learners.
- Role of the CSA: Detailed insight into what is expected from CSAs in offering support, managing disclosures, and maintaining confidentiality.
- Creating Safe Spaces: Training on how to help create emotionally secure environments in schools, especially for vulnerable learners.
- Basic Counseling and Referral Skills: Learn how to recognize warning signs and know when and how to refer learners to professionals.
- Crisis Management and Trauma Response: Gain tools to help schools respond to crisis events with empathy and structure.
Flexible, Mobile-First Learning for CSAs
The course is offered online via WhatsApp or mobile browser, making it accessible for CSAs in both urban and rural areas. It is self-paced, meaning you can complete the modules during your allocated learning time. Each module features videos, voice notes, quizzes, and downloadable resources to ensure you’re equipped with practical skills for real-life application in schools.
How to Enrol?
ENROL FOR THE BEEI PHASE V: A GUIDE TO PROVIDING PSYCHOSOCIAL SUPPORT (PSS) IN SCHOOLS – CSA TRAINING COURSE HERE
Certification and Recognition
Once completed, participants receive a Certificate of Completion, which enhances your CV and professional growth. More importantly, it proves your dedication to learner well-being and whole-school development.
Our Conclusion
By participating in this online course, you’re not just fulfilling your BEEI obligations—you’re playing a vital role in reshaping the future of South Africa’s learners. The knowledge and empathy you gain through this training will echo beyond the classroom, creating a ripple effect of care and support throughout the community.
Whether you’re new to the education space or already passionate about learner welfare, this PSS training course is your essential guide to becoming an impactful Care and Support Assistant. Make the most of this opportunity—your presence in a learner’s life might be the difference they need.