South Africa’s technology sector continues to create opportunities for young people who want to build careers in Information Technology. One of the most effective pathways into the industry is through learnership and workplace-based programmes that combine practical experience with professional development.
The Telesure Investment Holdings (TIH) Desktop Support YES Learnership Programme 2026 presents an exciting opportunity for young South Africans interested in technical support, computer systems, networking, cybersecurity, and workplace IT operations.
Based in Dainfern, Gauteng, this fixed-term opportunity is designed to provide learners with valuable exposure to desktop support functions within a professional corporate environment. Participants will gain hands-on experience supporting users, troubleshooting hardware and software issues, assisting with Microsoft 365 technologies, and learning the fundamentals of enterprise IT systems.
For unemployed youth seeking practical experience in Information Technology, this programme could serve as a stepping stone toward a long-term career in technical support, systems administration, cybersecurity, cloud computing, or network management.
Quick Overview
- Programme: Desktop Support YES Learnership Programme 2026
- Company: Telesure Investment Holdings (TIH)
- Location: Dainfern, Gauteng
- Industry: Insurance
- Job Type: Fixed-term Learnership
- Date Posted: 19 May 2026
- Closing Date: 26 May 2026
- Salary/Stipend: Not specified
- Field of Training: Information Technology and Desktop Support
- Employment Equity: Youth-focused development opportunity
- Application Deadline: 26 May 2026
What Learners Will Be Doing
The programme focuses on essential desktop support functions that form the backbone of many corporate IT departments.
Participants will assist with day-to-day technical support tasks while learning how enterprise technology environments operate.
Core Technical Support
One of the primary responsibilities will be providing desktop and user support.
Learners may assist with:
- Windows 10 troubleshooting
- Windows 11 troubleshooting
- Desktop computer support
- Laptop support
- Printer troubleshooting
- Peripheral device support
- Software installation
- Software updates
- User support requests
- Technical issue diagnosis
- Escalation of complex incidents
These responsibilities help learners understand how organisations maintain reliable technology systems for employees.
Networking Fundamentals
Modern organisations rely heavily on computer networks.
During the programme, learners may gain exposure to networking concepts including:
- IP addressing
- Domain Name System (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- VPN connectivity
- Wireless networking
- Wi-Fi troubleshooting
- Network diagnostics
- Connectivity troubleshooting
Understanding these concepts provides a strong foundation for future careers in network administration and infrastructure support.
Microsoft 365 and Desktop Administration
Most organisations now operate within cloud-based productivity environments.
Learners may gain experience using:
- Microsoft Outlook
- Microsoft Teams
- Microsoft OneDrive
- Microsoft Intune
- Endpoint Manager
- Device management tools
- User account administration
- Group Policy management
- Active Directory
- Azure Active Directory (Entra ID)
These are highly sought-after skills in today’s workplace because many businesses rely on Microsoft technologies for communication and collaboration.
Security Functions
Cybersecurity awareness has become a critical component of modern IT support.
Participants may gain exposure to:
- Multi-Factor Authentication (MFA) setup
- Endpoint protection solutions
- User access management
- Security best practices
- Identity management
- Device security controls
- Account permissions administration
These experiences can provide valuable insight into how organisations protect sensitive information and maintain secure systems.
Minimum Requirements
Applicants should possess relevant technical qualifications and certifications that demonstrate foundational IT knowledge.
The programme lists the following qualifications as requirements:
CompTIA A+
This certification validates foundational knowledge in:
- Computer hardware
- Operating systems
- Software troubleshooting
- Mobile devices
- Technical support practices
CompTIA Network+
This qualification covers:
- Networking concepts
- IP addressing
- Routing and switching
- Wireless networking
- Network security
- Troubleshooting procedures
Microsoft Certified: Modern Desktop Administrator Associate
This certification demonstrates skills relating to:
- Windows administration
- Device deployment
- Endpoint management
- Microsoft Intune
- Device security
- User support
Security+ or Microsoft Security Certifications
These certifications help validate knowledge of:
- Cybersecurity principles
- Threat management
- Identity security
- Access control
- Risk management
- Endpoint protection
Advantageous Qualifications
Additional certifications may strengthen an application.
These include:
Azure Fundamentals (AZ-900)
This certification introduces:
- Cloud computing concepts
- Microsoft Azure services
- Cloud security
- Cloud architecture
- Cloud pricing and governance
SCCM / MECM Certifications
Knowledge of:
- Microsoft Configuration Manager
- Enterprise device deployment
- Software distribution
- Patch management
- Endpoint administration
may provide a competitive advantage during the recruitment process.
How to Prepare Before Applying
If you intend applying for this opportunity, consider preparing the following documents:
- Updated CV
- South African ID document
- Academic qualifications
- IT certification certificates
- Academic transcripts
- Reference letters (if available)
- Professional profile information
You should also review:
- Windows operating systems
- Basic networking concepts
- Microsoft 365 applications
- Active Directory fundamentals
- Cybersecurity basics
- Technical troubleshooting methodologies
Being able to discuss these topics confidently during interviews may strengthen your application.
How to Apply
APPLY FOR THE TELESURE INVESTMENT HOLDINGS DESKTOP SUPPORT YES LEARNERSHIP PROGRAMME 2026 HERE
Edupstairs Advice
The Telesure Investment Holdings Desktop Support YES Learnership Programme 2026 is particularly valuable for young South Africans who have already invested time in obtaining industry-recognised IT certifications but still need workplace experience.
Many employers seek candidates who can demonstrate both technical knowledge and practical application. This programme offers exposure to real business systems, enterprise technologies, user support environments, and cybersecurity practices that employers value highly.
If you already hold qualifications such as CompTIA A+, Network+, Microsoft Desktop Administrator certifications, or Security certifications, this opportunity could help bridge the gap between studying and launching a professional IT career.
Apply early, ensure your CV is well structured, highlight all technical certifications clearly, and prepare thoroughly for any assessments or interviews.
Frequently Asked Questions (FAQ)
- Is this programme suitable for beginners?
The programme requires recognised IT certifications and foundational technical knowledge. However, it is designed to help learners gain workplace experience and practical exposure.
- Do I need networking knowledge?
Yes. Basic networking knowledge is expected, particularly concepts covered under CompTIA Network+ certification.
- Will I gain Microsoft 365 experience?
Yes. Learners may be exposed to Outlook, Teams, OneDrive, Intune, Endpoint Manager, and related Microsoft technologies.
- Is cybersecurity included?
Yes. The programme includes exposure to MFA implementation, endpoint protection, user access management, and security fundamentals.
- Is the salary specified?
No. The salary or stipend amount was not specified in the advertisement.
- Can this lead to permanent employment?
While permanent employment cannot be guaranteed, the experience and skills gained can significantly improve future employment prospects.
CLOSING DATE: 26 MAY 2026
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Disclaimer
The information in this article is based on the advertised learnership opportunity available at the time of publication. Requirements, closing dates, programme details, and recruitment processes may change at the discretion of Telesure Investment Holdings. Applicants should verify all information through the official application platform before submitting their applications.
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