Are you a South African graduate with a passion for communication, customer service, and a drive to build a meaningful career in banking? Standard Bank’s PPB (Personal & Private Banking) Voice Branch Learnership offers a top-tier opportunity to gain real-world experience in a bustling call‑center environment—while earning a qualification, stipend, and industry accreditation.
What Is the PPB Voice Branch Learnership?
This 12‑month programme, running from 1 October 2025 to 30 September 2026, immerses learners in Standard Bank’s voice‑branch call centre operations. As a learner, you’ll:
- Gain comprehensive exposure to inbound/outbound banking calls
- Develop strong communication, service, telephone and email etiquette skills
- Learn how to analyze and process client information
- Understand South African financial regulations and frameworks
- Resolve customer inquiries professionally and build lasting relationships
While working in this fast‑paced environment, you’ll also study toward an Agile Banking Professional Certificate (NQF Level 5), FAIS‑accredited—unlocking further opportunities in the financial sector.
Stipend & Perks:
- Monthly allowance: R6 800
- Student medical aid included
- Agile Banking Certificate and FAIS accreditation, boosting employability
- Twelve months of structured, hands‑on experience within a leading African financial institution
Who’s Eligible?
Ideal for high‑potential young graduates, candidates should meet the following criteria:
- South African citizen, aged 18–30
- Completed an undergraduate degree
- Fluent in English, computer‑literate
- Maximum of 6 months prior work experience
- Not currently employed, studying, or registered on another learnership/internship programme
Why It’s a Game‑Changer
- Fast‑track your banking career: Earn while you learn in a formal job setting.
- Globally relevant accreditation: An NQF 5 certificate and FAIS accreditation open doors across the finance sector.
- Professional immersion: Daily live interactions sharpen your communication, problem‑solving, and regulatory understanding.
- Health & financial support: A competitive stipend and medical aid ensure you’re supported, letting you focus on growth.
Real‑World Skills You’ll Acquire
By the end of the programme, you’ll be proficient in:
- Navigating the end‑to‑end voice‑branch value chain
- Professional telephone and email etiquette
- Information analysis and data processing
- Applying compliance, risk, and regulatory knowledge
- Customer‑centric communication and relationship development
How to Apply:
APPLY FOR THE STANDARD BANK PPB VOICE BRANCH CALL CENTER LEARNERSHIP PROGRAMME FOR 2025 HERE
Our Conclusion:
The Standard Bank PPB Voice Branch Call Center Learnership is more than just a job—it’s a springboard to a thriving career in banking. With structured learning, accredited qualifications, mentorship, and a supportive stipend, this programme empowers you to develop real-world skills and stand out in the financial services industry. If you’re passionate about people, finance, and professional growth, this learnership is your first meaningful step.
CLOSING DATE: NOT SPECIFIED
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