Marriott Hospitality Finance Training Programme 2026

Are you an early-career finance graduate or certificate-holder looking to start a career in hospitality finance? Marriott’s Westin Cape Town is recruiting a full-time Finance Trainee to support the Front Office team. This on-site position suits motivated, service-minded applicants who want hands-on experience in a busy hotel environment and who can balance financial tasks with excellent guest service.

Quick overview

About the organisation

This role sits at Westin Cape Town, a Marriott International-branded property. Marriott International emphasises service standards, associate wellbeing and non-discrimination, and the Westin brand focuses on guest wellness and helping guests feel their best while travelling. As a Westin associate you will be expected to represent the brand’s service and appearance standards while following Marriott’s policies and procedures.

What the role involves

As a Finance Trainee based in the Front Office environment you will assist Front Office Management with financial and administrative tasks while maintaining high standards of guest service. This is an entry-level training role that combines finance-related duties with front-line hospitality expectations in a busy hotel setting. Expect to work under pressure, handle high volumes of work and operate within established processes and systems.

Duties and responsibilities

• Support Front Office operations with finance-related tasks and administrative work.
• Uphold exceptional customer service standards while working in a pressurised environment.
• Use initiative and work proactively without constant supervision.
• Maintain professional telephone, email and face-to-face communication etiquette.
• Follow Marriott and Westin standards for appearance, grooming and conduct.
• Perform planning, administrative and organisational tasks as required by Front Office Management.
• Contribute to problem solving, decision making and conflict resolution when situations arise.
• Work scheduled rostered shifts, which may include weekends, public holidays and night shifts.

Requirements explained clearly

• Qualification: A recognised, appropriate finance-related qualification is required. This can include a tertiary certificate or diploma in finance, accounting, or a related field.
• Technical skills: Proficiency in MS Office (Word, Excel and Outlook) is expected.
• Work approach: Employers want a proactive, self-motivated individual with a strong work ethic who can manage a high workload and work both independently and within a team.
• Customer service focus: The role requires strong guest-centred behaviour and quality-driven service delivery.
• Soft skills: Good planning, administrative and organising skills; professional telephone and email etiquette; problem solving and conflict resolution abilities.
• Appearance and conduct: Maintain a neat, clean and well-groomed appearance in line with company standards.
• Availability: Must be willing to work rostered shifts, irregular hours, weekends, public holidays and night shifts when required.

Who should consider applying

This opportunity is aimed at early-career candidates who have a finance qualification and who want to build practical experience in hospitality. Apply if you:

• Have a recognised finance-related qualification and strong MS Office skills.
• Enjoy working with customers and want to combine finance tasks with guest-facing responsibilities.
• Perform well under pressure and can manage a high volume of work.
• Are flexible about hours and able to work rostered shifts, including weekends and public holidays.
• Value professional presentation and clear communication.

Application checklist

Before you click through to apply, make sure you have the essentials ready:

• Updated CV highlighting your finance qualification, any relevant training or internships, and MS Office skills.
• Copy of your recognised finance qualification or proof of study to upload if requested.
• Short cover note (optional) explaining why you want to join Westin Cape Town and how your skills match the Trainee – Finance role.
• Contact details for at least two referees who can speak to your work ethic or academic performance.
• Availability notes: be ready to confirm flexibility for rostered shifts, weekends, night shifts and public holidays.
• Prepare to demonstrate professional grooming and communication in any interview or telephone screening.

How to apply

Apply through Marriott’s online careers page for this vacancy.

Follow the on-screen steps to submit your CV and supporting documents. Use the same portal for any follow-up or to check the status of your application.

Create a Job Specific ATS CV and a Cover Letter Here

Edupstairs advice: make your application stand out

• Tailor your CV: Lead with your finance qualification and any hands-on experience (internships, part-time admin, student jobs). Highlight tasks that show numerical accuracy, reconciliation, cash handling or reporting—even if they were part of a non-hospitality role.
• Show hospitality sense: Even though this is a finance training role, the employer is hiring into the Front Office. Include any customer service experience, examples of working under pressure, and times you resolved guest or client issues.
• Demonstrate Excel competence: Mention specific Excel skills (tables, basic formulas, VLOOKUP/XLOOKUP if you know them) and any systems you’ve used for record-keeping or administration.
• Keep a concise cover note: One paragraph that explains why the Westin brand and Front Office finance appeals to you and how your strengths match the role’s needs will help your application stand out.
• Prepare for screening: If invited to interview or a phone screen, be ready to discuss how you manage tight workloads, your availability for shifts, and examples of professional communication.
• Presentation matters: The role emphasises appearance and service etiquette—ensure your interview demeanour reflects that standard.

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Frequently Asked Questions

1. What qualification do I need to apply?

You need a recognised, appropriate finance-related qualification (for example a certificate, diploma or degree in finance, accounting or a related field).

2. Is previous hospitality experience required?

The role is advertised as a trainee position focused on finance support within Front Office. The emphasis is on a finance qualification, MS Office skills and a service-minded attitude—hospitality experience is an advantage but not listed as a strict requirement.

3. What hours will I work?

Work is on-site with rostered shifts. You must be available for irregular hours including weekends, public holidays and night shifts when rostered.

4. Who will I report to?

The role reports to Front Office Management and involves close collaboration with Front Office colleagues.

5. What skills will help me succeed in this role?

Proficiency in MS Office (Word, Excel, Outlook), strong organisational and administrative skills, professional communication, problem solving, the ability to work under pressure and a strong guest-centred approach are all important.

6. How do I apply and where can I track my application?

Apply via the Marriott careers link provided above. Use that portal for submission and any subsequent updates or status checks.

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Disclaimer

Please confirm the final role details, application instructions and any timelines on Marriott’s official careers page before applying.

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