Absa is offering a learnership aimed at unemployed youth in Gauteng that combines accredited training, on-the-job experience and community-facing sales work. If you want to start a career in microinsurance and financial services, enjoy engaging with people, and can travel within the region, this role could be a practical stepping stone into sustainable employment.
Quick overview
| Role | Microinsurance Sales Consultant (Learnership) |
|---|---|
| Employer | Absa Group |
| Location | Johannesburg (Auckland Park), Gauteng — travel within Gauteng and/or KwaZulu‑Natal |
| Employment type | Full‑time / Intern (learnership) |
| Work arrangement | Hybrid |
| Required education | Matric (Grade 12) and GET Certificate in Business, Commerce and Management Studies; Diploma or Bachelor’s degree in Business or related field (essential) |
| Key requirements | Currently unemployed and not studying; clear criminal and credit record; valid driver’s licence and access to a vehicle |
| Apply | Apply on Absa careers site |
About the organisation
Absa is a well‑established South African bank with a long history and regional expertise. The group positions itself as a proudly African organisation focused on growth and social impact. This learnership is part of Absa’s effort to increase financial inclusion and to build career paths for young people in the financial services and insurance sectors.
What the role involves
This learnership develops practical skills for selling microinsurance products to underserved communities. You will combine classroom-style learning and accredited training with client-facing work: promoting products, supporting applications and claims, and taking part in community outreach and education.
Duties and responsibilities
- Promote and sell microinsurance products to individuals and community groups.
- Build and maintain trust with clients through excellent customer service and relationship management.
- Recommend accessible and affordable insurance solutions suited to clients’ needs.
- Assist clients with applications, policy queries and claims processes.
- Participate in awareness campaigns and community outreach to improve financial inclusion.
- Capture client information accurately and keep detailed records.
- Ensure all activities comply with regulatory and company standards.
- Meet learnership performance and sales targets while developing product knowledge and sales techniques.
Requirements explained
Absa has set clear eligibility and capability requirements for this learnership. Here’s what they mean in practice:
- Education: You must have Matric (Grade 12) and a GET Certificate in Business, Commerce and Management Studies. A diploma or bachelor’s degree in Business or a related field is also marked essential — this role expects a foundational academic background in business studies.
- Employment status: You need to be currently unemployed and not studying to qualify for this opportunity.
- Background checks: A clear criminal and credit record is required, so be prepared to provide consent and documentation as part of the recruitment checks.
- Mobility: A valid driver’s licence and access to a vehicle are compulsory because the role requires travel within Gauteng and/or KwaZulu‑Natal.
- Skills and competencies: Strong communication, empathy, customer service orientation, attention to detail, basic computer literacy (MS Office / digital platforms), persuasive skills and the ability to engage with diverse community groups.
- Experience (advantageous): Call centre experience, prior sales or customer service roles, and any exposure to insurance or financial services will strengthen your application but are not essential.
Who should consider applying
This learnership is suitable for young South Africans who meet the eligibility criteria, have a genuine interest in helping communities access financial protection, and want to build a career in insurance or financial services. It’s a good fit if you:
- Are currently unemployed and not studying.
- Have the required business education background.
- Enjoy meeting people and explaining products clearly and respectfully.
- Can travel for outreach work and have reliable transport.
- Want accredited training, mentorship and a pathway into employment.
Application checklist
Prepare these items to help your application stand out and to meet stated eligibility requirements:
- Certified copy of your South African ID.
- Matric certificate (Grade 12) and GET Certificate: Business, Commerce and Management Studies.
- Diploma or Bachelor’s degree in Business or related field (if you have one).
- Proof of current unemployment / not studying (if available or required by the employer).
- Valid driver’s licence and evidence of access to a vehicle.
- Contactable references from any past work, volunteer or community roles.
- A concise CV (see Edupstairs Advice below) and a short cover letter explaining your interest in microinsurance and community work.
- Be ready to consent to criminal and credit checks as part of the recruitment process.
How to apply
Submit your application through Absa’s careers portal: Apply on Absa careers site.
Create a Job Specific ATS CV and a Cover Letter Here
Edupstairs Advice: CV and application tips for this learnership
This is an entry-level sales and community engagement position with formal training. Tailor your CV and cover letter to show how your background matches what Absa is looking for:
- Lead with your qualifications: Place your Matric, GET Certificate and any tertiary diploma/degree clearly at the top of your CV.
- Show community and people skills: Highlight any volunteer work, community outreach, or roles that required you to explain things to others — these demonstrate the empathy and communication Absa seeks.
- Quantify outcomes: If you have sales, call centre or customer service experience, add measurable results (for example: number of clients supported per month, customer satisfaction improvements, targets met).
- Demonstrate reliability: Note any responsibilities showing you’re punctual, organised and detail‑oriented (e.g. record keeping, administrative tasks).
- Emphasise digital literacy: List your proficiency with MS Office and any digital platforms or CRM tools you’ve used.
- Include a short cover letter: Explain why you want to work in microinsurance, your willingness to travel, and your commitment to financial inclusion.
- Prepare for checks: Keep ID, qualification documents and contactable references ready; be open about your availability and vehicle access.
Tools you may find useful:
- RDP / BNG Housing Eligibility Checker
- SASSA Grant Eligibility Checker
- SAPS / Metro / Traffic / DCS Eligibility Checker
- Youth Employment Eligibility Checker
- SA Bursary & NSFAS Eligibility Checker
- UIF Benefits Eligibility Checker and Payment Estimator
View Other Employment Opportunities here
Need Help?
Frequently Asked Questions
1. Who is eligible to apply?
Applicants must be currently unemployed and not studying. You must have Matric and the specified GET Certificate, and a diploma or bachelor’s degree in Business or a related field is marked as essential. A valid driver’s licence and access to a vehicle are required.
2. Where will I work and how much travel is required?
The role is based in Johannesburg (Auckland Park) with a hybrid work arrangement and includes travel within Gauteng and/or KwaZulu‑Natal for community outreach and client engagement.
3. Is prior insurance experience required?
No — prior insurance experience is advantageous but not required. The learnership provides structured theoretical learning, on‑the‑job training and mentorship to build your product and sales capabilities.
4. What does the training include?
The programme combines accredited training, practical work experience, mentorship and coaching to develop sales, customer engagement, relationship building and compliance skills. Confirm exact accreditation details on the employer’s application page.
5. Will there be background checks?
Yes. A clear criminal and credit record is required for this role; expect to provide consent and documentation for background and credit checks during recruitment.
6. Can applicants from outside Gauteng apply?
The role is targeted at candidates based in Johannesburg with travel expected within Gauteng and/or KwaZulu‑Natal. If you live outside Gauteng, consider whether you can reliably fulfil the travel and hybrid‑work requirements before applying.
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Disclaimer
Applicants should confirm final role details, timelines and any additional requirements on Absa’s official careers page before applying.
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