Occupational Certificate: Bank Customer Services Clerk
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
The Occupational Certificate: Bank Customer Services Clerk is an NQF Level 4 occupational qualification in the Finance, Economics and Accounting field. It is oriented towards work involving customer service support in a banking environment. The available information indicates that its registration end date was 30 June 2023, so its current status should be confirmed before relying on it for enrolment or career planning.
Who might consider this qualification?
This qualification may be considered by people interested in entry-level customer service work in banking and related financial-service environments. It is guidance only and does not establish admission eligibility.
How this qualification may support career preparation
The qualification may support preparation for bank customer service clerk responsibilities and may relate to progression towards customer service management. It does not guarantee employment, appointment or promotion as a Customer Service Manager, and the relationship should be checked against current employer and occupational requirements.
Skills this qualification may help develop
- Customer service in a banking context
- Supporting customer-facing banking service activities
- Communication with banking customers
QCTO Qualification & Accredited Providers
This SAQA qualification is also present in the QCTO occupational qualifications data available to Edupstairs.
- QCTO qualification
- Bank Customer Services Clerk
- Quality Partner
- BANKSETA
- NQF level
- 4
- Credits
- 51
Active QCTO-accredited provider organisations
Showing 1–12 of 20 matching provider organisations.
Advanced Assessments and Training (Pty) Ltd
Latest accreditation end in these records: May 30, 2030
African Pioneers Primary Co-operative Limited
Latest accreditation end in these records: July 11, 2028
African Resources Training Group
Latest accreditation end in these records: August 22, 2029
Bconsult
Latest accreditation end in these records: October 5, 2028
Bex Business Consulting
Latest accreditation end in these records: November 12, 2026
Bohlokoa Business Consultancy
Latest accreditation end in these records: September 30, 2029
Camblish Training Institute (Pty) Ltd
Latest accreditation end in these records: June 13, 2029
Eduinstitute
Latest accreditation end in these records: April 13, 2028
Isibonelo Setsha Trading Enterprise
Latest accreditation end in these records: October 22, 2029
Masithuthuke Holdings
Latest accreditation end in these records: July 25, 2030
Masithuthuke Holdings (Pty) Ltd
Latest accreditation end in these records: November 28, 2026
Matiz Connections
Latest accreditation end in these records: November 14, 2029
Official dataset information
- Qualification title
- Occupational Certificate: Bank Customer Services Clerk
- SAQA ID
- 101710
- NQF sub-framework
- OQSF
- NQF level
- 4
- Minimum credits
- 51
- Field
- 3
- Subfield
- Finance Economics and Accounting
- Originator
- DQP QCTO
- Registration end in source dataset
- 2023-06-30
Before enrolling
- Verify the qualification's current SAQA and QCTO status, particularly because the supplied registration end date is 30 June 2023.
- Confirm that the provider is authorised or accredited to offer the qualification, where applicable.
- Check the provider's current admission requirements before applying.
- Ask the provider about the assessment arrangements and any workplace or practical requirements that apply.
- Confirm that the qualification remains available for new enrolment and that the qualification details match the intended programme.