National Diploma: Customer Management
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
The National Diploma: Customer Management is an NQF Level 7 qualification with 276 credits in the Marketing subfield. It is focused on customer management within a marketing-related context and may be relevant to people seeking advanced study in how organisations manage customer relationships and customer-facing activities. The available record shows a registration end date of 30 June 2023, so its current status should be verified before relying on it for enrolment.
Who might consider this qualification?
This qualification may be considered by people interested in customer management, marketing and customer-facing organisational functions, particularly those seeking a higher-level qualification in this area. Suitability and admission depend on the provider’s current requirements.
How this qualification may support career preparation
The qualification may support or relate to work involving customer management and marketing-related customer-facing responsibilities. It does not guarantee employment, appointment or entry into a particular career, and no specific related careers are mapped in the available information.
Skills this qualification may help develop
- Customer management
- Customer relationship-focused practice
- Marketing-related customer communication
- Understanding of customer-facing organisational activities
Official dataset information
- Qualification title
- National Diploma: Customer Management
- SAQA ID
- 22875
- NQF sub-framework
- OQSF
- NQF level
- 7
- Minimum credits
- 276
- Field
- 3
- Subfield
- Marketing
- Originator
- SGB MARK
- Registration end in source dataset
- 2023-06-30
Before enrolling
- Verify the qualification’s current SAQA registration status, as the available record shows a registration end date of 30 June 2023.
- Confirm that the provider is authorised to offer the qualification and that its offering is valid for the intended enrolment period.
- Check the provider’s admission requirements before applying.
- Ask the provider about the assessment approach and whether any workplace, practical or other participation requirements apply.
- Confirm the qualification title, SAQA ID 22875, NQF level and credit value with the provider and SAQA before making payment.