National Diploma: Customer Management
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
The National Diploma: Customer Management is an NQF Level 5 qualification in the Marketing subfield. It is focused on developing knowledge and capability related to managing customer interactions and customer-focused activities within a marketing context. The qualification carries 243 credits.
Who might consider this qualification?
People interested in customer management, customer-focused marketing activities, or related areas of business may consider this qualification. This is general guidance only and does not confirm admission eligibility.
How this qualification may support career preparation
The qualification may provide a foundation for work or further learning related to customer management and marketing. No specific related careers have been mapped in the available evidence, and the qualification does not guarantee employment, appointment or professional registration.
Skills this qualification may help develop
- Customer management
- Customer-focused communication
- Marketing-related customer engagement
Official dataset information
- Qualification title
- National Diploma: Customer Management
- SAQA ID
- 20908
- NQF sub-framework
- OQSF
- NQF level
- 5
- Minimum credits
- 243
- Field
- 3
- Subfield
- Marketing
- Originator
- SGB MARK
- Registration end in source dataset
- 2023-06-30
Before enrolling
- Verify the qualification’s current SAQA registration status, as the recorded registration end date is 30 June 2023 and current status requires verification.
- Confirm that the provider is authorised to offer the qualification and that the qualification is available for new enrolment.
- Check the provider’s admission requirements before applying.
- Ask the provider about assessment arrangements and any workplace or practical requirements that may apply.
- Confirm whether the qualification can still be completed or achieved under the provider’s current arrangements.