National Certificate: Information Technology: Technical Support
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
This is an NQF Level 4 national certificate focused on information technology technical support. It is associated with the Information Technology and Computer Sciences subfield and carries 163 credits. The available record indicates that its registration period ended on 23 January 2010, and its current SAQA status requires verification.
Who might consider this qualification?
It may be of interest to people seeking foundational preparation for technical IT support work, particularly those interested in supporting users and addressing workplace technology problems. It should not be treated as an admission rule, and prospective learners should first confirm whether enrolment is still possible.
How this qualification may support career preparation
The qualification may support or relate to roles such as Health Technical Support Officer and Technical ICT Support Services Manager, based on the mapped career relationships. These relationships indicate relevance rather than guaranteed employment, appointment or progression into either role.
Skills this qualification may help develop
- Technical IT support
- User support and problem-solving
- Basic information technology support practices
Official dataset information
- Qualification title
- National Certificate: Information Technology: Technical Support
- SAQA ID
- 24293
- NQF sub-framework
- OQSF
- NQF level
- 4
- Minimum credits
- 163
- Field
- 10
- Subfield
- Information Technology and Computer Sciences
- Originator
- SGB IST
- Registration end in source dataset
- 2010-01-23
Before enrolling
- Verify the qualification’s current SAQA registration and enrolment status, because the available record shows a registration-end date of 23 January 2010.
- Confirm that the provider is authorised or accredited to offer the qualification, where applicable.
- Check the provider’s admission requirements and whether applications or new enrolments are still accepted.
- Ask the provider for the current qualification information, including assessment arrangements and any workplace or practical requirements that may apply.
- Confirm how the qualification would be recognised for the type of IT support work you are considering.