Higher Certificate in Information Technology in User Support Services
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
This Higher Certificate focuses on foundational information technology knowledge and user support services. It is a Level 5, 120-credit higher education qualification associated with Nelson Mandela University, designed around supporting users with technology-related needs.
Who might consider this qualification?
It may suit people interested in information technology, helping users resolve technology-related problems, and building a foundation for further study or work in user support services. Prospective learners should confirm that the qualification's admission requirements match their circumstances.
How this qualification may support career preparation
The qualification may provide a foundation for user-support-related work and further information technology study. It does not guarantee employment, appointment or professional registration. Because the supplied registration information includes a registration-end snapshot of 30 June 2024 and does not verify current status, prospective learners should confirm whether new enrolment is permitted before applying.
Skills this qualification may help develop
- Basic information technology user-support skills
- User assistance and technology problem-solving
- Communication with technology users
Official dataset information
- Qualification title
- Higher Certificate in Information Technology in User Support Services
- SAQA ID
- 63990
- NQF sub-framework
- HEQSF
- NQF level
- 5
- Minimum credits
- 120
- Field
- 10
- Subfield
- Information Technology and Computer Sciences
- Originator
- Nelson Mandela University
- Registration end in source dataset
- 2024-06-30
Before enrolling
- Verify the qualification's current SAQA registration and enrolment status directly with SAQA or the relevant official source.
- Confirm that the provider is authorised to offer the qualification and that the specific offering is legitimate.
- Check the provider's admission requirements before applying.
- Ask the provider about the assessment arrangements and any practical or workplace requirements that may apply.
- Confirm whether the qualification is available for new enrolment, given the recorded registration-end snapshot of 30 June 2024.