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Qualification

Higher Certificate in Information Communication Technology in User Support

Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.

SAQA ID119066
NQF Level5
Credits120
StatusRequires Verification
Related careers0

About this qualification

This Higher Certificate is an NQF Level 5 higher-education qualification focused on information and communication technology in the area of user support. It is intended to provide a foundational qualification for people interested in supporting users with ICT-related needs.

Who might consider this qualification?

It may suit people who want to develop a foundation in ICT user support, are exploring further study in information technology, or are considering work related to assisting users with technology. This is guidance only and does not confirm admission eligibility.

How this qualification may support career preparation

The qualification may provide relevant preparation for user-support work in an ICT context, but no specific related careers are mapped in the available information. It does not guarantee employment, appointment or access to a particular occupation.

Skills this qualification may help develop

  • Foundational ICT user-support skills
  • The ability to assist users in an information and communication technology context

Official dataset information

Qualification title
Higher Certificate in Information Communication Technology in User Support
SAQA ID
119066
NQF sub-framework
HEQSF
NQF level
5
Minimum credits
120
Field
10
Subfield
Information Technology and Computer Sciences
Originator
University of Mpumalanga
Registration end in source dataset
2025-04-21
Verification status: Requires Verification. The imported SAQA file is a historical dataset snapshot; current registration must be separately verified before Edupstairs describes it as current.

Before enrolling

  • Verify the qualification’s current SAQA registration status and whether it is open for new enrolment.
  • Confirm that the institution and specific offering are appropriately authorised or accredited for this qualification.
  • Check the provider’s admission requirements and selection process.
  • Ask the provider about assessment arrangements and whether any practical or workplace-based requirements apply.
  • Confirm that the qualification title, SAQA ID 119066, NQF level and credit value match the programme being offered.
Data source: Qualification information is based on SAQA dataset records available to Edupstairs. Always confirm current registration, provider accreditation and admission requirements before enrolling.