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Qualification

HIGHER CERTIFICATE IN INFORMATION AND COMMUNICATIONS TECHNOLOGY IN USER SUPPORT SERVICES

Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.

SAQA ID113276
NQF Level5
Credits120
StatusRequires Verification
Related careers0

About this qualification

This is a 120-credit Higher Certificate at NQF Level 5 in the HEQSF, focused on information and communications technology and user support services. It was originated by Nelson Mandela University. The available record shows a registration end date of 25 July 2019, while its current SAQA status requires verification.

Who might consider this qualification?

This qualification may be considered by people interested in foundational ICT and user support work, particularly those seeking a higher-certificate-level pathway in the communication studies field. Prospective learners should first confirm that the qualification is available for new enrolment and check the provider’s admission requirements.

How this qualification may support career preparation

The qualification may support foundational preparation for ICT user-support-related work, such as assisting users with technology-related queries. It does not guarantee employment, appointment or entry into any particular career, and no specific related careers are mapped in the available information.

Skills this qualification may help develop

  • Basic ICT user-support capability
  • Communicating with technology users
  • Assisting with user technology queries

Official dataset information

Qualification title
HIGHER CERTIFICATE IN INFORMATION AND COMMUNICATIONS TECHNOLOGY IN USER SUPPORT SERVICES
SAQA ID
113276
NQF sub-framework
HEQSF
NQF level
5
Minimum credits
120
Field
4
Subfield
Communication Studies
Originator
Nelson Mandela University
Registration end in source dataset
2019-07-25
Verification status: Requires Verification. The imported SAQA file is a historical dataset snapshot; current registration must be separately verified before Edupstairs describes it as current.

Before enrolling

  • Verify the qualification’s current SAQA registration status and whether it is open for new enrolment.
  • Confirm that the provider is authorised or accredited to offer the qualification.
  • Check the provider’s admission requirements before applying.
  • Ask the provider about the assessment format, study requirements and any practical or workplace components.
  • Confirm the qualification title, SAQA ID 113276, NQF level and credit value on the provider’s official information.
  • Check whether the qualification’s registration history affects progression, completion or further study options.
Data source: Qualification information is based on SAQA dataset records available to Edupstairs. Always confirm current registration, provider accreditation and admission requirements before enrolling.