Higher Certificate in Computer Technical Support
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
This is a 120-credit higher certificate at NQF Level 5 in the Information Technology and Computer Sciences field. It is focused broadly on preparing learners for computer technical support work, such as assisting users with computer-related technical issues.
Who might consider this qualification?
People interested in an entry-level pathway into computer technical support or related information technology support activities might consider this qualification. It may suit learners who want a formal higher-education qualification focused on practical computer support, subject to the provider’s admission requirements.
How this qualification may support career preparation
The qualification may support progression towards computer technical support and related IT support roles by developing knowledge relevant to assisting users with computer-related technical issues. It does not guarantee employment, appointment or entry into any particular career.
Skills this qualification may help develop
- Computer technical support
- Basic computer problem-solving and troubleshooting
- Assisting users with computer-related technical issues
Official dataset information
- Qualification title
- Higher Certificate in Computer Technical Support
- SAQA ID
- 96732
- NQF sub-framework
- HEQSF
- NQF level
- 5
- Minimum credits
- 120
- Field
- 10
- Subfield
- Information Technology and Computer Sciences
- Originator
- ICESA City Campus - Durban
- Registration end in source dataset
- 2023-06-30
Before enrolling
- Verify the qualification’s current SAQA registration status, as the available record shows a registration-end date of 30 June 2023 and does not confirm current registration.
- Confirm that the provider is currently authorised or accredited to offer the qualification.
- Check the provider’s current admission requirements before applying.
- Ask the provider about the assessment approach and any practical, laboratory or workplace-related requirements that may apply.
- Confirm that the qualification title, SAQA ID 96732, NQF level and credit value match the programme being advertised.